Debby's Puppy Love Pro Pet

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We’ve been taking our two boys here for a little over 2 years now and they get so excited when I tell them they’re going to see Debby and Sam. They do amazing work but the real value add here is the genuine love they have for all the animals and people that come there.

I have been taking my toy poodle Chico here for about 6 years. They do an amazing job. Chico always looks great! The whole staff is so friendly and welcoming and the prices are affordable!

I take my daughters teacup Schnauzer, and my finicky Bichon and they always look beautiful, clean and well groomed when I pick them up, Debby and her staff are warm, kind, friendly and very reasonably priced. I highly recommend them. They even helped with my new little kitten!

Not to say these people are rude but they are very unprofessional. I dropped my dog off to be groomed with instructions to shave him down all one length. I was at the grocery store when they called for me to pick him up, the man on the phone says he is ready and they are all done for the day and for me to come get him ASAP. I thought this was odd phone manners for a business man to have, regardless I show up to get my dog. The price was $45 which mysteriously went up $10 from the first time I brought him to this place. I handed the man $60 he then looked at me and said I don't have change for this. I asked him if they took credit cards his response was a resounding NO. He continued to look at me like I’m supposed to just let him keep the change, so at this point I am just looking back at him. He then offers to go get change; I said ok at this point the man got very huffy and upset. I then had to sit in the parking lot for fifteen minuets (with milk and other perishable goods in my car) waiting for him to return with change that a business that does not take debit/credit should have on hand. Finally he returns I take my change and go home let my dog in the house while I get the groceries from the car. When I get back into my house with my bags I notice blood all over my house, my carpets, and my couch. Being that I have black interior in my car and the fact it was raining I did not notice that my dog was bleeding profusely from his back paw. They cut his nail all the way down! I immediately called my vet they told me to put pressure on it and hold it until it stopped bleeding (this took hours btw). I tried to call the groomer but of course they did not answer they were in such a hurry to get home. The next day I show up at there office and the guy blatantly accuses me of causing the damage my self, and took no responsibility for there actions. I have had my dog Groomed dozens of times this has never happened before, if his nail had cracked or split I would understand but the nail is strait across from where they shaved it down. I brought with me the copy of the invoice from Stanley Steamer, which there insurance should cover. The man said they would not cover the damages and then went on to blame my dog and to say that he was bad during his grooming.( I am assuming they don't have insurance) I found this insulting considering my girlfriend is a professional dog trainer and normally our past groomers always commend him for being very good. Needless to say the business owner should have owned up to there mistake and at the very least showed some kind of remorse. I would not recommend this groomer to anyone for the simple fact that if anything happens to your pet while in there care they will blame it on you because they most likely have no insurance to cover there negligence.They are unprofessional, Not to mention my dogs hair has many patches of hair longer than the rest. This should have been the easiest job of the day for them instead they rushed it and caused my dog pain. In the end I hope it will cost them a lot more.