Bill Luke Fiat

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BEWARE when purchasing a used vehicle from BILL LUKE FIAT in Tempe, AZ. A few weeks ago I purchased a used BMW X5 from this auto dealer. Although Tony, the sales person who assisted me, was very nice and helpful and I love the vehicle I purchased, I was and am still very dissatisfied with a few of their policies. After purchasing the car, they sent it to the back to get washed, which was appreciated. However, as I am driving off of the dealership parking lot, the gasoline light pops on. Really? Then, I noticed the car only had one key fob (that half works) and the car mats were missing. The driver-side windshield visor was broken and there is an issue with one of the daytime running lights. I emailed the dealership the very next day asking them to assist me with my concerns. The sales manager promptly contacted to inform me that since the car was used the dealership does not re-fill used cars, they will not replace the car mats, will not provide me with a dependable key fob. He also advised me that will need to go to a local BMW dealership regarding the servicing of my vehicle. However, he did offer to contact BMW to order the key fob and mats for me, but I will be responsible for cost of these items. (HOW GENEROUS). Not to mention the quotes that he gave me were almost double the cost once I researched these items myself. So technically after purchasing a $40K car with a large down payment, within the same week, I had to also come out of pocket $1,500 more dollars to fix all of the other issues. BEWARE, BEWARE, AND BEWARE!! Good Luck!

I just recently purchased a Jeep from Bill Luke Fiat and worked with John "from New Jersey". He provided the most surprising car buying experience I'd ever had. He's a straight shooter. His honesty and integrity was something I just honestly didn't believe could possibly happen when buying a car! He was really patient, helpful, and really tailored the experience to get me the car I actually wanted! I totally recommend seeing John and all the fine people at Bill Luke!

Thank you Bill Luke Fiat for showing me how the new 500 L fits me and my family's needs! We are so excited to be apart of the Bill Luke Fiat Family! Please wave when you see us cruising in our Fiat around town!

I was their 4th Fiat purchaser! In the past my car buying experiences have been stressful and nerve racking! I felt comfortable and at ease with Bill Luke because they took the care to answers all my concerns. Thank you, I love my new little car!!