Humidor Store

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In May 2014 we purchased ($21,000) a walk in humidor from The Humidor Store in Tampa, FL which has been plagued with problems. These problems have cost us thousands to rectify, from bolts improperly drilled, inappropriate hardware, faulty electrical components (which resulted in several hundred dollars’ worth of cigars being ruined) and a failing door that had to have the hydraulic components replaced. In the last incident the humidifier failed and had to be replaced. The replacement humidifier has now leaked from numerous places and I have had to have a plumber and contractor in to repair the damages. The quality of the products provided by The Humidor Store appears to be junk. In every occasion the owner appears to deny the problem exists then says we're the only one with issues. Reluctantly he has resolved some of the issues but the consumer needs to be aware of the inferior quality of this product and the poor responsiveness of the store owner.