Lori's Mailboxes & Parcel Depot

Write a Review815-672-4181

CLOSED NOW - Opens at 9:00am

Lori's is a very reliable small business. They sell shipping supplies, set up your packages to ship, rent out u-hauls, sell beautiful sheds, and provide a place for people to drop off packages for shipping. They sell local honey, bulk laundry detergent, patriotic apparel, and in general support the community. Plus, you can't find anyone more friendly than the owner!

I had two tablets that I had to send back and gave them TWO shipping labels when the woman was handed both tablets and both shipping labels she separated them and stated he knew what to do she does it all the time. I received one refund via email but the other label was not scanned when I called and asked her about it she kept laughing and when I stated I was going to be out $140.00 who was going to reimburse me she continued to laugh. she stated I would need to call them and find out I finally hung up on her after telling her I would contact the provider and UPS she just kept laughing DO NOT GO HERE IF YOU CARE ABOUT WHAT YOU ARE SHIPPING

I have always used Lori's for all my shipping and NEVER have had a problem! Their great! Staffs sweet and very helpful! Would and do recommend them to everyone!!!!!

I purchased a valuable household item via Internet in Illinois and arranged it shipped with Lori's upon seller's recommendation. I called Lori's for shipping and packaging of the item, which they shipped via Fedex. They did not just fail to offer/put insurance on my purchase of value over $500, but also improperly packaged it and it arrived in pieces, damaged. After discovering the damage on my item I called Lori's to help with fedex claim, they took my information to fill out the cllaim since they were the "shipper" with FedEX. I never heard from them again, tried calling and left voicemails. I had to call FedEx myself and find out Lori had received my damaged item backand the fedex minimum reimbursement check weeks before, and cashed it. This place has the most dishonest and poor customer service.After the seller got involved and told Lori's that they were thinking to file a police report, Lori's realized the police would discover them and sent me only a small part of the money. BAD!

Terrible! I arranged shipping with them via Fedex. They did not just fail to put insurance on my purchase of value over $500, but also improperly packaged it and it arrived in pieces, damaged. After discovering the damage on my item I called Lori's to help with fedex claim and oh how willing they were to help! they filled out a claim with Fedex, received my minimum reimbursement check from them and never answered or returned my calls again. I had to call fedex to find everything out. It has been over two weeks now they had my money. These people are scammers, do not trust them with your shipping needs!

Don't use this buisness I would take the time and mail your things through the post office. Mailed out a laptop computer over a week ago and the computer still hasn't reached it's destination. I have gone to the place of buisness and have called they just keep on giving me different tracking numbers and telling me that they are waiting to hear from the UPS that was 2 days ago and supposedly they are still waiting for a reply. I had put insurance also on the laptop. I feel that I have been ripped off and they stole the laptop computer. I reported the company to the BBB.