07/07/2018Provided by YP.com
TERRIBLE COMMUNICATION. On 6/30/18 I emailed customer care about my desire to have a Trane XR14 4 ton AC installed. Two days later, with no communication, I decided to call. I was told that they were slammed, but the service manager would call back that day or the next. Another 2 days had passed & still no communication. I called again, & with slight variation, got the same answer as before. I called a third time asking what was going on, & got nearly the same answer as previously, “We are slammed.”
The proper thing would have been to tell me we are extremely busy, & unable to accept any new business @ this time. Instead they chose to be unprofessional by never returning my calls. I don’t understand, as my $4,300 (in cash) is as green as anybody else’s. I found a company (Comfort Temp) that respects my business. They always answer the phone, got back to me immediately, & had a service manager out the next day.
09/30/2016Provided by YP.com
The day our electric service was out for 16 hours my A/C would not start when the service was restored. I have the Gold plan with Flame and they could not come before 8 to 12 the following day. I called McQuade and they sent Dave Kote at 10pm and he was very efficient and had my air running within 15 minutes. A follow up was required to repair my generator. I will not renew with Flame and in the future will call McQuade.
06/29/2016Provided by YP.com
I've been using their services for over 25 years and myself as well as others I've referred them to, have been very happy!
01/07/2016Provided by YP.com
McQuade Heating came to my house to do a home inspection. They were very thorough and informed me of the issues that needed to be addressed. They did a great job.
12/11/2015Provided by YP.com
The technician from McQuade Heating who came to my house was very thorough. He inspected everything and answered all my questions.
08/20/2015Provided by YP.com
I will always call McQuade Heating, Cooling, Plumbing & Refrigeration. Mark, my technician, was very professional. He worked efficiently and explained everything he needed to do for a good price.
02/06/2015Provided by YP.com
I highly recommend McQuade, I had a great experience. The service was on time and fixed everything that needed to be addressed.
09/01/2014Provided by YP.com
Meticulous, Clean. Quality Product. Reasonable Pricing. They actually do what they say they are going to do when they say they are going to do it, and make no excuses. I highly recommend McQuade without any reservations. The crew on my residential install of Furnace, Air Conditioning, and Water Heater was Mike, Tony, Jack and Wade. They took time to explain what they were doing and why, and appeared to thoroughly enjoy what they were doing, and were meticulous about their work.
06/05/2014Provided by YP.com
The installers that we worked with were very professional and provided us a expert installation in a timely manner.
07/18/2013Provided by YP.com
Thank you for sending out Nathan for my water horror situation. He is pleasant, professional and knows what to do to solve the problem
05/15/2013Provided by YP.com
Mike really did great work for us. Instead of the one job he came for, he thought about the project as a whole. He really helped get to the bottom of what was wrong with our furnace and it has made all the difference.
09/26/2012Provided by YP.com
I have used this contractor (McQuade) for 10 years. I have been very satisfied- prompt, professional, work done to my satisfaction, explained everything they wer doing or things i may needs to consider in the future.
09/21/2012Provided by YP.com
The technician was great. He spent a lot of time with us explaining what kind of system would work for us. He answered all of our questions throughout the process as well. I would refer them to anyone, and actually already have. They even sent flowers to our house after the installation, I was completely surprised. I have had a lot of work done at my house, and never has a company actually sent flowers after the service was complete. I was completely blown away by this.
04/23/2012Provided by YP.com
I have always used McQuade Heating and Cooling for all of my Heating and Cooling needs for my home. They provide reliable service and are priced very fair. From right when I call there staff is helpful, courteous, and provide very responsive service. We have even had to use them in a emergency situation when our basement flooded because of our sump pump malfunctioned. I have no complaints with them, when you need them they come, do a wonderful job and provide quality work. They are very informative and overall provide great service which is why I have used them all of these years and I recommend them to anyone in the Sterling Heights area.
08/07/2011Provided by YP.com
the guy came over to give a free estimate, but when he arrived he charged us 119.00 for the estimate.
More Business Info
- Regular Hours
Mon - Sun:
- Furnace Repair
- Air Conditioning
- Service & Repair
- Payment method
- check, cash, master card, visa
- Sterling Heights
- Furnaces-Heating, Air Conditioning Contractors & Systems, Building Contractors, Heating Contractors & Specialties, Plumbers, Ventilating Contractors
- Other Information
Specialties: Residential, Commercial, Duct Work, Thermostat Installation, Certified in Carbon Monoxide Tests,, Commercial Equipment, Refrigerators & Freezers, Radeon Inspections
Services: Commercial, Heating, Furnace Repair, Residential, Air Conditioning, Service & Repair, Installation
Free Estimates: Yes
Same Day Service: Yes