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Reviews

AS
Andrew S.

08/06/2010

Provided by YP.com
Horrible Customer Service!! DONT EAT HERE!

I had the worst experience when I visited Helens Luncheonette. I walked in with my 3 year old son and was refused to sit at the table in the front because she said it had to be three people. She was extremely rude about it. I told her I had a third person coming and she huffed and puffed with attitude. Meanwhile there was a 90% vacancy on the rest of the tables in the place. After ordering food and my friend showing up she yelled at my friend for having a donut delight cup that was empty in her possession because there was no garbage on the street. The lady who works in the front promptly got nasty at her and pointed to a sign saying no outside drinks allowed. That's fine and I respect that but don't be so rude about it after all it was empty and just garbage. Then she continued to interrupt our meal to tell us how wrong we were for dining there and sitting at the table in the front. I asked for my food to go and I will never go back to this place. People who are so mean to their customers don't deserve to remain in business. Especially in this economy..

More Business Info

Hours
Regular Hours
Mon - Sat:
SunClosed
Payment method
amex, mastercard, visa, all major credit cards, discover
Price Range
$
Categories
Breakfast, Brunch & Lunch Restaurants, American Restaurants, Cafeterias, Delicatessens, Hamburgers & Hot Dogs, Hot Dog Stands & Restaurants, Italian Restaurants, Mediterranean Restaurants, Restaurants, Sandwich Shops
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

Cuisines: Deli, Burgers, Mediterranean, American, Sandwiches, Hot Dogs, Cafeterias, Breakfast, Brunch & Lunch, Italian, European, Continental

Price Range : Below Average

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