Paradise Vapors

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CLOSED NOW - Opens atTomorrow 10:00am

Nice enough staff... Nice enough selection...



The manager does not stand behind what he sells.



I purchased a new tank 02/23/2015 and spent $40 on it. I took it home read the instructions twice, put it together and used it for a few puffs. 15 minutes later when I picked my Vape up again and the tank had leaked all over from the bottom.



I disassembled everything and cleaned it thoroughly. I read the instructions twice, again, to make sure I did not miss any tricks or oddities In setting up the tank. I put it back together and after the first couple of puffs it started spraying juice into my mouth.



I went back to the shop in less than 24 hours. Everything cleaned, put back in the original packaging and receipt in hand.



I was told emphatically no exchange. The girl behind the counter used the tank half filled for less than a minute and pronounced it working. She called her manager on the phone and told her side of the story, that she finds nothing wrong with it.



No exchange possible.



Later I called and spoke with the manager who became belligerent and blamed me as the user. Again, no exchange possible.



One of the worst customer service experiences I've had in a long time.

By far the best place in Springfield to purchase vaping supplies.

Great Service....Large Selection....If your into vaping, ditch the Mall and the Head Shops and go here....Everything you need in one store....A+