Phoenix Cleaners

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Picked up my dry cleaning and got 2 dress shirts back with rips under the collar. When asked what happened, they told me I dropped them off in that condition. I think I would remember putting two claw marks on the neck of my shirt. When I told them how much the shirts costs, the owner said he was going to use a chart to figure how much money to give back. He also claimed they had a forensics system that could tell how old my shirts were. After 2 weeks of following up, including promises from the owner that he'd call me back, they offered a $100 for my loss. Regardless of the damaged clothing, the customer service from the owner was enough for me to take my dry cleaning elsewhere.