Chevron

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As a single woman with an older car, i.e., 2001 Mustang, I need and depend on a reputable service station. I recently received a violation letter from the HOA where I live in San Bruno due to my car leaking oil - they consider it a slip and fall hazard - which it is. Since the location is close, I took my recently purchased car there. The estimate was as I expected; this was not going to be a cheap fix because the oil leak was substantial. After keeping my car there for several hours at no charge and placing it on the rack they showed me what the problem was. The parts themselves were not expensive but the labor is what cost. I could clearly see where the oil was leaking from and this was no easy fix - I should add that the day before I had the oil changed at Oil Changers. I mentioned the leak to them and there was nothing they could do. It required removing the transmission to access the parts/gaskets. At the same time my check engine light was on. While there was no guarantee Jose indicated it was a common problem with my car and showed me two small white plastic pieces that frequently break/crack. I was told I would need to leave my car there for three days. Since I work full time outside the house this involved my renting a car. Long story short. I received a call this morning from the owner, Jeff, who said my car was ready for pick up. That was great news because it saved me one day's car rental. The bad news was I had no ride to return the rental because I planned on returning the car Thursday. Jeff graciously took me during rush hour traffic to Enterprise so that I could return the rental car. Not only was the leak fixed but Jose and Jeff replaced the plastic parts that caused the check engine light to go on. They also did some additional tweaks at no charge. They did a fantastic job on my car, the overall cost was less than the original estimate and the additional tweaks they did at no extra charge. On top of that they saved me a day car's rental and who doesn't like to save money. As a single woman who knows nothing about cars and owns a 20 year old vehicle it gives me peace of mind to know I can count on Jeff and Jose. You are my go to mechanics. Thank you so much!