Coombes Brothers Hardwood Floors "AC & J "
4059 Riverside Ave, Somerset, MA 02726
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11/09/2013
Provided by YP.comI have owned my home for 14 years when we first moved in we had the Coombs brothers refinish the first floor hardwoods and were extremely pleased at the outcome. It was only natural to call them again when we refinished the second floor hardwoods and believe me when I say they were in bad shape. they to came out beautiful. I have recommended them to several of my neighbors who were also very happy with the price and quality of work. So when we decided to install hardwood in the den area of my home I immediately looked up therir number and that's when I came across this site. I was shocked to see the negative review and do not believe for one second this occurred. I will continue to use them and most importantly I will continue to recommend these brothers...You wont be disappointed. I am sure, know confident that if someone was not happy with their job Coombs brothers would have done everything to correct it. Great quality work at a great price.....
11/12/2012
Provided by YP.comCoombes Brothers are the best around to do the floors, the guys are honest and reliable, and good on their prices ( not over price ) they take pride in their work and stand behind it., or if I know that someone is thinking of doing their floor I tell them about Coombes Brothers you can;t go wrong. Keep up the Good Work Guys
02/17/2012
Provided by YP.comWe hired Coombes Brothers to install hardwood floors in almost all rooms of our new house. They did a fantastic job at a very fair price. They completed the work as scheduled and came back and fixed my floor at no charge when it was damaged a couple of months after the installation. They are all gentlemen that are a pleasure to work with and they go out of their way to please their customers.
09/16/2010
Provided by YP.comI booked these guys to do my hardwood floors a few months ago. Thought they seemed like great guys who new exactly what they were doing. Thought the floor looked great when we first saw them, but as we looked around we noticed marks on the floor where they had left the sander sitting in one spot too long. The floors in my dining room were chipped in spots and some stains in the hallway were not removed at all. I was also told to go with a satin finish so that I wouldn't be able to see scraches as well, but I can see every scratch on my floor. I am moving now and looking to get the hardwood floors done in my new house and they would be the last place I called to get the job done.
I would like to appologise to you and your family for not meeting your expectations. If there is anything we can do to rectify the situation i would be happy and eager to do so. We have been doing this type of work for over twenty years and rely heavily on word of mouth. I have never over priced a job in my life nor have i ever given a floor less than my best effort. I'm terribly sorry your'e not pleased with the job. This bothers me a great deal. I would like to make it up to you some how. I have never had a complaint before. A review like this could hurt my business incredibly. There are three families including six children that depend on this family business and i can only hope you may reconsider this review. thank you for your time and again i am very sorry. Sincerely, Christopher Coombes