Verdin Veterinary Services PA

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I got very caring and wonderful service when the actual owners Mr. & Mrs. Verdin were the owners. Now it is like "What's in your wallet" type of vet service. Every time I visit new rules and $$$ conditions placed on you. But no one in the office can tell you when these policies have changed. I guess they draw them out of a hat everyday to see how much money they can rack in. Just wanted to get my cat groomed like I always have and it has turned into blood work physical and etc. I would suggest going to someone else!! This place has turned a pet into a luxury item!! With the country filled with unwanted strays etc. we need more compassionate vets!
I just do not see this anymore at Verdin Vet service!

I have received excellent care every time I have been here. One dog of mine (I have three) is a regular there. Big dog, big issues. He absolutely loves going there and is spoiled from the moment he walks in. Love the personal care given and the level of professionalism. Wouldn't think of going anywhere else. Love them!

Received an email for 25% off a $182 dental cleaning. After spending over $250 for bloodwork and the pre-dental for 2 dogs, I then booked the surgery. Notified only 3 days prior to the surgery that they both required Bordetella vaccine to be operated on (records supplied to them during the predental exam). They already had rabies, distemper, and parvo vaccines. Were going to charge me another $22 + another $19 per dog for the vaccine. I then cancelled the surgery, took them both to the humane society got the vaccine at only $15 per dog, no additional fees. Rescheduled again only to be quoted $250-$650 PER DOG for the cleaning, again 3 days prior to the surgery! I almost collapsed! I have always paid between $200-250 PER DOG INCLUDING the bloodwork. I was never told the $182 charge I was quoted didn't include a lot of the meds and the IV. So now I am going back to my other vet where I know I will be paying under $200 per dog. Should have stuck with my old vet, lesson learned!

I happened to read the review below dated on 8/10/13 and felt compelled to write my first review. As a true pet lover, my heart goes out to them. I currently own four dogs and four cats which all of them happen to be patients of Verdin Vet going on about three years. I have had the exceptional pleasure of working with Dr. Verdin, Dr. Moore, and Dr. Wilkins along with most of the staff. My pets have been in for routine exams, vaccines, grooming, spays/neuters, dental cleanings all the way to emergency exploratory surgery. Whether I am at the office to pick up one of animals, heartworm medicine or just treats, the doctors and staff always come out and talk to my children and me.



One of the recent visits to the vet was the week before 4th of July. My beloved 10 year old Bernese Mountain dog, Kander, was not doing well. The staff immediately scheduled him in to be seen. After running some tests it was decided that they would have to perform an emergency exploratory surgery. Dr. Wilkins and Dr. Moore both stayed late to do this. I was able to pick him up that evening at which BOTH doctors called me that night to check on his condition. Two days later he was seen by Dr. Verdin. He stayed late on Saturday to care for Kander. Later that evening, Dr. Moore and his family came back from a wedding and let us take him home. We knew we were fighting a losing battle but these doctors gave my family and me a few extra precious days with our best friend and family member. Even more, Dr. Moore gave us the greatest gift of allowing Kander to be with us when he passed away and for him to not be alone. I will always be eternally grateful for this. I even received a call the next day from him offering his condolences. This group of doctors, technicians and other staff go above and beyond and showed the most compassion possible in a time where it was so needed.



I also would like to also thank Verdin Vet for maintaining such high quality care for reasonable prices. They have allowed me to make sure my pets get the best care. vaccines, tests, and medications. They also offer discounted vaccines at their vaccine clinic on Wednesdays. Leah, their groomer, grooms my Newfoundland at least twice a year. Their price is very reasonable and they also take Care Credit which is wonderful in times of emergencies.

I have nothing but wonderful things to say about the staff at Verdin's! My sweet Abbi cat was with me for 12 years and she was healthy till the last year of her life. Dr. Wilkins and his team helped me through that tough journey of diabetes and hyperthyroidism! I am so grateful for their support, knowledge, and excellent care! My mother's dog Muffin is currently still a patient of theirs and is extremely pleased with her care! She has several ongoing medical issues that require constant care and frequent visits. My mother is so thankful for the warm and caring staff that work at Verdins, especially Erica!

Is becoming extremely disappointing, makes me sad. I am finally going to throw the towel in and look for a new vet.

When we moved to Simpsonville, we did research online and Verdin Veterinary Services got such good reviews we didn't hesitate in taking our new puppy here for his care. We started going there around November 2012 and were happy with the service we got there. All our dog needed in the beginning was routine checkups and shots and the staff did great handling those minor, simple things. However, when our dog started having some issues with his eyes causing corneal ulcers, the vets and staff did not seem to know how to address the issue or how to treat it. First, they said he could benefit from surgery so they wanted to try to reduce the swelling. Then, once the swelling was down, they said his eyes looked GREAT and he most likely would NOT need the surgery. Then, his eyes again took a turn for the worse, causing the corneal ulcers to reoccur in both eyes, with the right eye being over 75 percent affected. He was suffering a lot and was obviously in some pain. His eyes were basically swollen shut. At this point, they FINALLY referred us to a specialist for his eyes. All the time that went by from when he was first seen for his eyes was about 6 weeks. Our dog suffered on and off for 6 WEEKS while they wavered back and forth trying to decide how to treat him. It was so distressing for us to see him that way! I would not recommend ANYONE take their animals here for anything that is more serious then vaccines or nail trims. We saw two different vets here for his eyes, Dr. Wilkins and Dr. Verdin....they were not on the same page at all and each told us different things about his condition. They didn't seem to have any idea what they were doing, just kept giving him steroids to treat the swelling when, according to the eye specialist, it was the ulcer itself that really needed to be treated. My main issue is, if they didn't know how to treat it or fix it right away, refer us to a specialist in the beginning!!! Don't wait 6 weeks letting us and our pet suffer. (And waiting so long cost us THOUSANDS with the specialist.) His eyes were SO BAD by the time he saw the specialist that it was a possibility that he could lose his right eye. :( In addition, the vet tech we saw when my husband brought our dog in was NOT knowledgeable or helpful at all. She couldn't answer any (simple) questions about his eyes, the billing, or ANY specifics about the surgery being proposed, nor did she offer to find someone that was knowledgable enough to answer any questions that were asked. In addition, she brought in a couple pictures of what our dog could look like after the surgury--one picture, in particular, was of a dog with NO EYES! This upset my husband very much. The vets are not sympathetic or compassionate at all and didn't seem to care about our dog's condition. Our dog just got out of a week long hospital stay at the specialist animal hospital. He is finally scheduled to have surgery, at which point, he should hopefully make a full recovery, thank god. DO NOT trust these vets with your dog's care---you will regret it if anything SERIOUS ever happens. We certainly do. They DO NOT have your pet's best interest, or your pocketbook for that matter, in mind.

Verdin Vet Services is the BEST veterinary clinic I have ever taken my pets to, and it is now the ONLY place I will ever go! All of the staff and doctors are very professional and knowledgeable. I had to put my 18 year old dog down about a year ago, which was obviously a very upsetting time for me. Dr. Verdin and the staff were very compassionate and comforting in my time of distress! They now take care of my new dog, Daisy. She loves coming to see all of the doctors and staff! I have boarded her there a few times, and they take great care of her. I highly recommend Verdin Veterinary Services!

I recently needed the service of a vet's office and remembered how caring and the fantastic care my Madeline received as she passed away from cancer years ago from the staff at Verdin's so I looked up the number and made an appointment. The office has become modernized, with the use of modern methods making care and billing easier for the staff but definitely not a "box". The level of caring, professional service and down home loving is still incredible. My little angel received the medical attention she needed in a compassionate manner from the staff and without the long wait that is typical in most places now days. Verdin's has been there a long time and its clear that the "Art of Healing & Helping" is still there.

If you want a place that cares about each individual pet then you have picked the right place. When my dog started having seizures for no known reason they were there for us both. I am so thankful for Dr. Wilkins and Dr. Verdin! They explained every question I had and with the medication they gave me for her, she is now doing Great! The entire staff have been great throughout this procedure. They show their love for thier profession through the care they gave my pets and me. My cats were also neutered there and are doing wonderful!

The customer service at this office has become more military in nature...everyone is a number and there is a sincere lack of customer service skills, a lessened impact on building relationships with the customer and definately a removal of the "small town office" environment. Go to a big box before going here...you'll be treated the same.