Westlake Ace Hardware

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OPEN NOW - Closes at 9:30pm

I have shopped at this facility regularly over the years, but due to illness, from which I am still recovering, I have not been in your store for what I would guesstimate to be more than three years. My recent visits brought me in contact with two of the most remarkable, unforgettable young people that I have encountered in any retail facility in recent years. Ashley H and Keaton R are two of the most gifted ,customer service oriented, young people that I have ever been blessed to have serve me in your store. Ashley greets every customer with a cheerful hello and her beautiful smile. She truly makes your store one of the friendliest in town. She pursues all her duties with thoroughness and dedication that makes her unforgettable. On my next visit I met Keaton, who blew me away with his charm,knowledge and awesome customer service skills. The way I was treated by this young man was mind boggling. Keaton is the "real deal." He is an invaluable asset to your company. Denese Goring

we visited this store today and were interested in some yard trellis that were marked 14.99 behind the items on the wall Come to check out we asked why they rang up 24.99.They had last years price from a different trellis of which we didn't know .Asked manager Kyle if he would honor price and he was unbelieveably rude .As a matter of fact the rudest ive ever experienced in my shopping life.He continued to say he knew it was priced that way but hadn't taken it down .Mainly im complaining cause his rudeness was unexcuseable. I will never again have a positive about this store and I do hope Mr.Kyle gets ahold of his temper.Thank you