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Reviews

AA
Amber A.

11/30/2018

Provided by YP.com

they are scammers they sold me a branded title so insurance paid for it to be totaled they sold it at full price and branded means its worth half they never informed me of the structure/frame damage and now i dont feel safe driving and they wont take there car back. If you got a car from them please get it checked they are SCAMMERS.

TH
Terresa H.

10/16/2017

Provided by YP.com

Had a great experience with them. Found a nice vehicle with a GREAT price. Had some issues with the car which they took care of on their nickel (and it was probably hundreds of dollars with parts & labor). Were very nice, handled everything as well as anyone could ever ask for. Told them I wanted to take the car for a buyer's inspection and they were all for it. Got my registration and plates in a few weeks, no hassle. Would definitely do business with them again.

CC
Creight C.

10/10/2017

Provided by YP.com

We would like to recommend Greg Leach as the sales person to trust at First National. He has gone beyond the required and has helped us to purchase the car of our choice. He is excellent.

MT
Monica T.

09/26/2017

Provided by YP.com

Gokul got us exactly the right car at the right price. It was like he wasn't satisfied until we got the price and interest rate right. It was my daughters car and he made her feel great about it. Thanks again Gokul.

JR
Jewel R.

09/14/2017

Provided by YP.com

5 stars+++++Ahmed was our salesman and he was awesome!!!!!!! He worked hard to get us a great SUV a like new 2015 Dodge. We have poor credit and he did a great job at explaining everything and getting us a loan. It's not some random bank it was through capital one. We went a couple other places like northwest motor sports and all of their customer service sucked. Ahmed answered the phone and gave us a quote so I wasn't driving an 1.5 hour to waste anytime. We got there at 5pm and by 745pm after test drive and paper work we had a new SUV. I couldn't be happier and if anything changes I'll update my review :-) :-)

DC
Dena C.

09/08/2017

Provided by YP.com

Awesome help I have ever had from any auto shop. Thanks Ali. I brought car on 15th and car started giving me problems after 2 days. I was so worried, but they helped to fix my car and make me happy. Now my car runs perfect. If you guys are looking for real place then check this place you will never regret.

JP
John P.

08/31/2017

Provided by YP.com

Best car buying experience ever. Marcel Trujillo responded to my email quickly, we made an appointment and took the car for a road test. There was no pressure, and Marcel gave us all the pertinent information, including Carfax. We bought the car and it was all so easy.

TR
Theo R.

08/23/2017

Provided by YP.com

James is AMAZINGGGGG!!!! He never seems to fail me. He always makes sure that we as a client are important! I found his posting on Craigslist, took the drive down to the shop and the car was there, patiently waiting for me!We also bought a second car from National Fleet and Lease so that should tell you that we have some trust in them. My CONS: It may take a day or so to get back, (with service, Questions) but I understand that they also run another fleet and lease so it can get busy! Hoping they could overcome that and strive for FASTER service. Thanks John!

LM
Lim M.

08/17/2017

Provided by YP.com

I came in a few weeks ago looking for a car but left because I wasn't sure about the monthly payments. However, Darian managed to get me approved with a loan at an affordable cost, and I left with a gorgeous 2014 Toyota corolla. I felt that he did everything he could to get me a reliable car at a price I felt I could do. A car buying experience is typically not the most fun, but my experience was definitely better than I could have hoped. Thanks guys!

AW
Anderson W.

08/09/2017

Provided by YP.com

I know nothing about cars, have embarrassingly bad credit (I'm working on it) and was beyond nervous about buying a car, but my experience with first national could not have been better. I drove home that same day in a 2013 ford escape with the option to get it inspected before anything was finalized. My mechanic indicated it was a solid vehicle with a slight alignment issue. The dealership fixed the alignment issue, and I drove away happy. 6 months later, every novice car buyers worst nightmare. Odd noises and weird handling out of the blue. I take it in, and they tell me it comes back to the original alignment issue. I called the dealership very upset but after half a year I was honestly expecting to be told to suck it up and deal with it- I had bought a used vehicle and it's buyers beware in most car lots in america, after all. Instead John Yang (sp?) personally handled my call, told me they'd investigate, and reached out to Les Schwab on my behalf. Upon follow up, he told me they're talking care of the full repair on their account, got my finish date moved up a full week, and was a consummate professional through and through. I think the real mark of a company is how it stands behind its work, and I've been beyond pleased with how First National has stood behind the car they sold me.

DM
Dela M.

08/03/2017

Provided by YP.com

Just bought a 2007 Saturn outlook with only 35000 miles. The staff were very helpful and courteous. We are on a fixed income so price was a big factor not to mention my approval from the bank only allowed for 100% loan to value. After learning this the sales manager Yonas went to the owner and got special approval to allow a deep discount on the asking price for the vehicle so that it would match with what USAA said the vehicle was worth. Couldn't be happier with our purchase and the exceptional service provided by first national. If you are a veteran or just want a great car for the right price definitely go here.

NJ
Natalia J.

07/24/2017

Provided by YP.com

Worked with Gokul Kumar he was very helpful and easy and straightforward to deal with. Great experience here was turned down by 2 other dealerships for financing before coming here and stopped here on a whim glad I did. Driving off with a new car today!

DC
Dio C.

07/20/2017

Provided by YP.com

It was a pleasure working with Nate. He was VERY helpful through the entire process. I LOVE the car he helped me get!

US
Urbano S.

07/12/2017

Provided by YP.com

I had a GREAT EXPERIENCE buying a car @ First National Fleet. We were able to negoiate a good price on the vehicle I was impressed and the post sale customer service has been EXCELLENT

GJ
Gloria J.

07/07/2017

Provided by YP.com

Great service. Excellent person.

ND
Nicola D.

06/28/2017

Provided by YP.com

I read alot of reviews on this dealership, of course you read the bad first. But I was really interested in a car they had so I went anyway. The car was beautiful, it was having a few repairs done, to make sure it was in the best condition possible, and I returned when it was ready to drive. I love my new Nissan!! The staff at First National were great! I had some issues with my credit and they got me a loan and even worked with me on the down payment. I have had a couple concerns since I brought my car home and they have been handled. I'm just glad I knew that it's usually unhappy people that post online and rarely the happy ones. But I wanted to let people know that this was a great place and I will be a return customer. Glad I didn't miss out on my car...I love it!!

TO
Toni O.

06/22/2017

Provided by YP.com

Got me approved on a very nice car.

EG
Ed G.

06/14/2017

Provided by YP.com

I was like to thank Darian for all he did for me.

YP
Yenri P.

06/08/2017

Provided by YP.com

It's always the unhappy people who post reviews. I had a GREAT experience at this dealership. My car was beautiful when I picked it up. I have had a couple concerns since buying and it was handled immediately, no questions... the owner is a very nice man and is very concerned with customers being happy. I'm happy, sorry for anyone that had a bad experience. I will return!

YS
Yango S.

06/02/2017

Provided by YP.com

James came recommended to me from family who purchased a vehicle from him before. I told him my situation and what I needed. He helped me come up with the best product for me. I got a small SUV perfect for my growing family at a price I could afford.

More Business Info

Hours
Regular Hours
Mon - Sat:
Sun:
Neighborhoods
Haller Lake, Northgate
Categories
Used Car Dealers, Leasing Service
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