Alki Tours
6417 Fauntleroy Way SW, Seattle, WA 98136
Reviews
12/18/2013
Provided by SuperpagesI took the snow train to Leavenworth. It was decent and I had a good time. I did think it was a bit high on the price though. The caf on the train was a bit disappointing as they only had certain candy bars and one selection of chips. No food. What?? No where to sit in the dining car either. People were sitting there taking up a booth for the whole train ride each way and wouldn't budge!
12/06/2012
Provided by YP.comThis has been the worst experience with any company ever. I purchased two tickets and an upgrade and then when I arrived at the train station was informed the train was cancelled. I was telephoned later that day to tell me the train was cancelled and the money would be refunded. I received a refund for the upgrade only. I then contacted the company and was repeatedly lied to about the remainder of my refund. I was told it would be applied to a card I never used. I was treated rudely. They would not allow me to explain that I did not use the card they were attempting to refund the money to and then they hung up on me. I am filing a report with the better business bureau. Do NOT work with this company.
More Business Info
- Hours
- Regular Hours
Mon - Fri: - Extra Phones
Fax: 206-935-1931
TollFree: 800-895-2554
- Payment method
- mastercard, amex, all major credit cards, discover, check, visa
- Neighborhoods
- Fairmount Park, West Seattle
- Other Link
- Categories
- Tours-Operators & Promoters, Travel Agencies