Olive Garden Italian Restaurant
1500 Scranton Carbondale Hwy, Scranton, PA 18508
Reviews
06/14/2013
Provided by YP.comThe wait time is indeed less than they tell customers, because they don't want customers to get angry if their wait time ends up being longer. Either way, that is good tact. Their food is good, I haven't ever had a bad food experience, but I have had a couple not so great service experiences with the waitresses there that have made me think twice about going back. The manager was apologetic in both cases, which was a redeeming quality, but my boyfriend and I would rather not have our date night somewhere we don't know what kind of service we will be receiving. Here is a brief description of what happened in each instance:
1.) waitress was hitting on my boyfriend while I'm sitting right there, and even asked him if I was his sister, and gave him her phone number, all while I was sitting right there. She completely ignored me the whole time, and got both my food and drink order wrong. He was paying that night and left her a 2 cent tip. I have only ever left a 2 cent tip twice, and that was the first time he ever felt he needed to do so. We told the manager, and the manager was very apologetic.
We did go back after this, knowing that obviously this was just the waitress, and if we had her again, we would just ask to have a different server.
2.) waitress was talking to some friends sitting at a table next to us all night, only refilled our drinks twice, and spilled my food on the table when boxing it up, and tried picking it up with her hands! When I asked her for a new dish, she said that it never touched the table. It wasn't even just a little bit, it was about 1/4th of the meal I had left too! She then said she couldn't get me a new meal, that they don't do that unless I was willing to pay for a second one. I also had only eaten a few bites out of it because I filled up on the salad, bread sticks, and appetizer. When I asked for the manager, the manager was very apologetic, got me a new plate boxed, didn't charge any extra, and didn't charge for our drinks that night.
We have gone back once or twice since then, but having two bad experiences in one restaurant has really turned us off, no matter how good their bread sticks are. I gave this place 3 stars because their food is good, and their managers do care about the customer's experience, but only three because their waitstaff has left a bad taste in our mouth.
07/27/2012
Provided by YP.comI can't imagine why people wait in line to eat this fast food when there are so many great Italian restauants in the area.
03/13/2012
Provided by YP.comThe wait time is usually less than what we are told. It is a very family oriented restaurant so we always bring the kids with us. The food is definitely awesome & the prices are great.
11/14/2009
Provided by YP.comOlive Garden has the best salad and breadsticks I have ever tasted, and I love the Fetuccini Alfredo.
05/18/2008
Provided by SuperpagesOne good thing about this restaurant is that it is spotless. It is a very clean and inviting atmosphere, and the service is excellent. However, the food is quite generic, but most of the prices are reasonable.
More Business Info
Hungry? New Giant Stuffed Pastas are here—and they won’t disappoint.
- Hours
- Regular Hours
Mon - Thu: Fri - Sat: Sun: - Services/Products
- New Giant Stuffed Pastas are here—bigger, cheesier, more flavorful. Join us at Olive Garden for our hot, out of the oven breadsticks and unlimited soup or garden fresh salad. Our menu selection has something for everyone, including classic and filled pastas, chicken, seafood and beef dishes, topped with our made from scratch sauces. Our classic Italian dishes like Chicken Parmigiana and Fettuccine Alfredo are made fresh from our kitchen to your table. Don’t forget to pair your appetizer, entrée or dessert with one of our wines or specialty drinks to make your trip a truly special occasion. Make your event unforgettable with Olive Garden catering! Offering both pickup and delivery options, we work around your schedule. Whatever dishes you choose, our food will taste every bit as good as it does in our restaurant, and are prepared to order for each pickup and delivery— so you can always impress your guests. For a cozy night in, order online and pickup any of our dishes to enjoy from the comfort of your own home. Snuggle up next to a warm bowl of Minestrone soup and enjoy Olive Garden’s fan favorite breadsticks, no dishes or cleanup required. Delicious Italian-inspired dishes, shared with the people you love are what make Olive Garden feel like home. We’re all family here.
- Payment method
- discover, master card, visa, amex
- Price Range
- $$
- Other Link
- Categories
- Italian Restaurants, American Restaurants, Family Style Restaurants, Restaurants, Take Out Restaurants
- Other Information
Cuisines: Mediterranean, Family Style, Italian, European, Healthy, Seafood, Continental, Salads
Alcohol: Beer, Full Bar, Wine
Price Range : Average