Car Connection Central

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Last month found a real gem at Car Connection. Before purchase took it for an hour road test/2nd opinion inspection at Firestone-Wausau, a mile down Grand Ave/Bus 51 (

By far the worst car buying experience ever. Larry promised the vehicle would be ready and clean when we showed up we explained it was a 2hr drive. One of his employees threw a set of keys and said I think its over there. Car was not cleaned inside or out. I called to complain and he instantly took $500 off the price of the vehicle and promised to have it detailed inside and out, about a four to five hour job he said. So my wife brought it back(A 2hr drive again) to be detailed and a couple minor fixes. 5 days later my wife was in the area and picked up the vehicle, gets it home and they may have vacuumed it but no way did we get a detail job in any way. Live and learn-never again will I ever consider another vehicle purchase there. Larry is not a man of his word. Stay away.

Do your own research on the car history before purchasing from this dealer. Recently looked into buying a new car and intended to trade in the vehicle that I purchased from Car Connection. Found out that the vehicle history I was given when I purchased this used car was not up-to- date. The car had been totaled, which is much different than the small rear-end cosmetic work that they told me about, resulting in a shockingly low trade-in value for a car that I spend around $8,000 for. To be honest, if I had written this review when I originally bought the car from them, I would have said my experience was pleasant, but I was obviously tricked into this perception.

Before purchasing here, i would read all the bad reviews for they are true!! Purchased a car paid 7k in cash, they refused to lower or negotiate. They covered all rust to make it look new. You get free oil changes that takes 45 minutes! Worst customer service ever. The warranty doesn't cover barely anything. My srs light came on and they said the warranty that wouldve covered would be level 3, which is well over $1k. I wouldnt recommend anyone coming here and would never purchase a car here ever again.

I just happened accross this page by accident, and have seen the ranting of a person that did not have himself looked on like they were the only customer. I have purchased my last 3 vehicles from Car Connection Central and know that they only have one sales person there and his name is Larry. I know as a fact that like other dealerships in the area, I know that he goes threw all cars , and would not sell anyone a car that is not in good working condition that he has driven and all problems have been corrected. I also have been there getting oil changes and watched the owner extend services for the repair of a vehicle for parts at his cost ( he showed them the reciept) and installed that part at no cost, months after the warranty was out.



I will tell you with NO RESERVATIONS that I will always go back to this dealership for my next car, and have and will always send my friends there..



Please don't take my word for it, go and talk to them about any car there and they will bring out the file and show you all that was done to the vehicle and where they got the vehicle from..

I went there with the intentions to buy. I pulled into the car lot and got out of my car; one of the employees walked right past me and didn't even acknowledge me. I thoroughly looked over the car and I came to the conclusion it was way overpriced for the condition it was in, I could tell that some of the exhaust work was poorly done for a quick sale, frame was starting to rust, rust bubbles in the quarter panels, paint chips, and some large scrapes. So I stood out by the car for 10-15mins and a second employee sees me and walks back into the building......can I just say ****WORST CUSTOMER SERVICE EVER****!! They just lost a sale from me and from whomever I talk too. I would not even give this place 1 star if given a choice!!