Al Harris Pest Control, voted #1 for five years-running! Established in Florida in 1979, has been serving the pest control needs of Sarasota and Manatee counties for the past 30 years! Providing pest control service for both your home and business in Parrish, Palmetto, Bradenton, Sarasota, Lakewood Ranch, Osprey, Nokomis, Venice, North Port, and surrounding cities, we're there for you with our commitment to providing premier pest elimination and prevention services. Bug control and more - that's our business! Call today for your free inspection and treatment estimate. Our team of trained technicians conduct pest servicing in keeping with the highest standards of honesty integrity, compassion, fairness and diligence. We provide a full-range of pest control services like our motto says, "FROM BATS TO RATS AND BEES TO FLEAS". Termite Inspections and Treatments, Animal Trapping and Stinging Insect Removal are just a few of the services we provide! Be assured, you can trust our professional, courteous staff to solve virtually any pest problem.

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A
ajdnps

03/14/2012

Provided by YP.com
We have used Al Harris on many...

We have used Al Harris on many occasions for many of our different properties, however we will NEVER use them again. I do NOT recommend them. Our reason being is we had them treat one of our properties back in June of 2011, Patrick was the exterminator that was sent to our house. He had to pull out our oven to treat behind it, in doing so he broke the handle off. I (7 months pregnant) was there and saw the incident happen. He said that he would try to repair it the next time he had to come out to treat the house for our 2nd treatment. When he came out for the 2nd treatment he was unable to repair the handle with what he had with him. He said that he would come back with the right tools to repair it at a later time. I got ahold of him around the 4th of july and he said he would contact us after the holidays to set up a time for him to come fix the handle. We never heard from him again. I attempted to contact the company directly and they said they would get in contact with Patrick but again we never heard back. In august I went into labor and had a very rough delivery with complications so in our error we let it go, being that it was the last thing on our minds at that point. Recently we contacted the office again to request a refund for the charges we had to pay to replace our handle and so far we have gotten nothing but rude, nasty, threatening and almost illegal treatment from them. They actually had me print out my cell phone call log and fax it to them to prove we called them about the handle! Never in my life has a company asked for such personal information, nor gone that far over $60 when we have paid well over that in services!! Al spoke with me directly after faxing over my personal information and boy was he a nasty one!!!! He refuses to do anything about the damage his employee caused and threatened to write negative comments on my employers sites if I wrote a negative review on google. First off what does my employer have to do with anything??? 2nd What kind of “show” is he running??? Yes they got rid of our bug problem but they are not so efficient with your property if they damage it and their customer service is a joke!!! Do yourself a favor and use someone else for your pest control problems!!!

claimed iconBusiness Response10/19/2012

First of all, THANK YOU for all of your business, with your many properties, over the years. We always appreciate being reminded of the many occasions on which we have helped our community by solving their Pest Control issues. And, PLEASE accept my deepest apologies concerning this unfortunate stove handle situation. It was 'a first' for us and was admittedly mishandled. For 33 years, and 40-50,000 customers, our reputation has been built on providing efficient, effective Pest Control service, not appliance repair. We were told, and believed, the repair procedure we were given would provide a complete, long-lasting restoration through the bonding of the handle materials. In retrospect, rather than inquiring about 'How To' do the repair, what to use and doing it ourselves, we should have gotten a Handy Man, who specialized in such repairs, to tend to it immediately. We were awarded the #1 Service Company in Sarasota County but not for Appliance Repair. Having been Voted #1 Pest Control company in our area, year-after-year, I'm glad to know we have consistently provided for those needs for you, and in light of the regrettable stove handle situation, I am sending you $120.00 to cover the $60 repair cost you incurred. I hope this helps to ease the poor memory. God Bless you and your family, and I hope someday you may find it in your heart to forgive our mistake. Thank you, Al Harris

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More Business Info

BBB Rating
A
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Hours
Regular Hours
Mon - Fri:
Extra Phones

941-378-9996

Payment method
master card, visa, check, discover
AKA

AL Harris Pest Control, Inc.

Category
Pest Control Services
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