Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more.

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larry92071
larry92071

07/22/2010

Provided by YP.com
So much for 2nd chances......

Tried to use this Firestone again after two years from the time they tried to screw me over for work they screwed up on after working on my vehicle without authorization to generate a bigger bill being as it was an older woman who dropped off the vehicle for me that time.



Today 7-21-10 went to Firestone Santee for a simple oil change-tire rotation-& filter change and was told it would be ready in couple of hours this was at 9:45am.By 2:00pm I still had not received a call and called to pick up my vehicle and was told it was not ready but, he could have it done for me in 30min.At this time I explained to him I had an appointment to make and needed him to absolutely be sure he would be finished in 30min.as he said,ā€ Yes, no problem!ā€. Thirty min. later I call him back only to get put on hold. Once my call was addressed I was informed it would be another 10 min. worth of work. I show up in 10 min. to pick my vehicle and end up waiting 35 more min for him to finish it up, making me clearly late for my appointment of which I now have to reschedule because this guy didn't have the courtesy to tell me he had chose not to do it in the six hours that he had it for! I done with this place for good, Iā€™m not going for a third time.

More Business Info

COMPLETE AUTO CARE, IT'S WHAT WE'RE ALL ABOUT

Hours
Regular Hours
Mon - Fri:
Sat:
Sun:
Extra Phones

Phone: 619-402-1323

TollFree: 800-367-3872

Services/Products
  • Car Auto Batteries
  • Radiator Service
  • Disc Brakes
  • Starters & Ignitions
  • Firestone Tires
  • Ignitions
  • Tune-Ups
  • Engine Services
  • A/C Service
  • Vehicle Inspection
  • Bridgestone Tires
  • Car Auto Wiring
  • Tires Service
  • Engine Repair
  • Batteries
  • Steering & Suspension Services
  • Brakes
  • Rotors
  • Brake Services
  • Repair Services
  • Radiators
  • Minor Repairs
  • Cooling System Parts
  • Auto Heating & Cooling Services
  • Brake Pads
  • Car Auto Maintenance
  • Climate Controls
  • Alternators
  • Spark Plugs
  • Transmission Service
  • Starting & Charging Services
  • Engine Tune-Up
  • Oil Change
  • Tire Repair Services
  • Vehicle Maintenance
  • Tires
  • Air Filters
  • Wheels
  • Car Auto Inspections
  • Alignment
  • All Auto Services
  • Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add up to a total car care experience.
Brands
Bridgestone, Firestone
Payment method
amex, master card, visa, cash, debit
Location
Plaza De Cuyamaca
Neighborhood
Santee
Categories
Automobile Diagnostic Service, Auto Oil & Lube, Auto Repair & Service, Automobile Inspection Stations & Services, Automobile Parts & Supplies, Brake Repair, Mufflers & Exhaust Systems, Tire Dealers, Wheel Alignment-Frame & Axle Servicing-Automotive, Wheels
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