El Paseo Restaurant

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OPEN NOW - Closes at 10:00pm

It has good customer service there! Good food at El Paseo

TWO THUMBS DOWN! Mexicans not welcome in Mexican Restaurant. In order to post this review I was obligated to give a minimum of 1 gold star rating when it deserves none. El Paseo has the look of a great restaurant but please read the following before you decide to pay a visit. My boyfriend and I decide we wanted Mexican food for dinner, as a result we visit one of the two highly advertised Mexican restaurants in downtown Santa Barbara. From the moment we stepped into the restaurant, the host was not posted aside the podium greeting the two couples waiting for a table. As we waited for the host to show us to our table, I inquired about restroom with the bartender who was passively rude and indirect. Eventually (10 minutes) later, we get acknowledged by the waitress and receive some of the worst service. This none attentive female didn't bother to provide us with water glasses as I observed all other customers had provided to them. In attempt to ignore the biased vibe we experience, we observed the missing silverware. We dismissed bringing up the missing utensils to their attention, since we were distracted by thd drinks we'd ordered, we both overlooked that she brought a canned beer without a glass. Upon requesting the glass, she inmediatly returned with a noticably filthy glass with some type of depris vidable in the center of the glass next to finger prints and all other dirty remains. Again, we chose to ignore the obvious negligence of so called customer service, she lays my boyfriends set of utensils bare on the table rather than on top of the cloth napkin. This resulted in our decision to leave this horrible ambiance before anything worse could occur. I've never witnessed such an unsanitary restaurant which raises the question, are these standard restaurant policy to practice minimal work ethic or was this a matter of discrimination toward a Hispanic couple dinning in a Mexican restaurant managed by caucasion environment. Whatever the reason behind it, it destroyed the historic landmark creating a distasteful restaurant experience.