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08/03/2018Provided by YP.com
Trahan recommended and installed a zone system on our existing HVAC. When summer heat came, the air conditioner froze up. A service technician for our home warranty examined the system and told us that the airflow to the zones was insufficient because the duct work was too small and poorly installed. I called Trahan EIGHT TIMES and left messages for Pat Trahan, who never called back. On the eighth call I threatened the receptionist that I would go to the BBB to complain, and only then did I get an email in which Trahan refused to address the issue. He said he was on vacation in Europe and couldn't even get a technician to go look at the problem. I finally got another contractor to look at the system who came to the same conclusion about the installation Trahan did. I had to have the new contractor redo the work that Trahan did and I am now pursuing an action to get reimbursement. Terrible work, even worse customer service. Don't use Trahan, and don't let your general contractor!
More Business Info
Serving Marin County Since 1985
Expert heating and air conditioning system service and installation.
- BBB Rating
- Regular Hours
Mon - Fri: Sat - Sun Closed
- Extra Phones
- Service, Repair and Installation, Ventilation and Heating, Qualified Service Technicians, Air Conditioning, Systems Designed for Greater Efficiency, Boiler Service and Installation, Duct Inspections Testing and Monitoring, Hydronic Heating Systems,
- Senior Savers
- Payment method
- amex, visa, discover, mastercard
- Environmentally Conscious - Green Heating and Cooling Equipment
Insured PL and PD
- All Makes and Models
- Other Email
- Social Links
- Heating Contractors & Specialties, Air Conditioning Contractors & Systems, Air Conditioning Equipment & Systems, Air Conditioning Service & Repair, Furnace Repair & Cleaning, Furnaces-Heating, Heating Equipment & Systems, Heating, Ventilating & Air Conditioning Engineers, Sheet Metal Work
- Other Information
Services: Duct Repair & Service, Heating, Installation, Air Duct Cleaning
Same Day Service: Yes
Data provided by one or more of the following: DexYP, Data Axle, Yext.