Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

A
anonrenter78

09/18/2008

Provided by YP.com
AVOID THIS PLACE AT ALL COSTS

I GIVE IT 0 STARS- However, the site allows 1 star as the lowest.

Here are a few points from a former resident who went through the agony of living here:

1. Management is rude and opinionated .The higher level management- ABL properties- don't have an office, never return telephone calls, and don't respond to faxed complaints when contacted regarding the Branham House management.

2. Avoid the maintenance crew- they run around the place like they own it. Some of them are rude and would not hesitate to threaten your kids. Management openly sides with the crew and they will argue and interrupt you if you complain to them about the crew.

3. Beware of the last day inspection- you can be sure that they will charge you hundreds of dollars for things like- carpet cleaning(when i left, i made sure that i cleaned and shampooed the carpet), HEAVY DUTY paint(the walls were clean and spotless) and FULL clean(the house was totally clean). They ate away all of my $950 deposit. If i was not a busy man- i would certainly have sued them for how they treated me and my family.

4. Parking is never adequate-they promise you 2 parking spots. However, you get only 1 because the "open air" parking is always full- the maintenance crew has friends that hijack the parking spaces even though they don't have any stickers. However, if YOU forget to put the stickers on your car and park in your designated space- the management won't even have the courtesy to call or warn you- your car will be towed away within 30 minutes and you will be slapped with a fine of $395. You will have to collect your car from a dump that is 10 miles away from this place.

5. Your children won't be allowed to play outside- the management calls is "horseplay". If they "splash" in the pool- they will call you during your office hours and complain to you about their bad behavior. However, the "maintenance" crew - which consists of 15-16 yr old teenagers openly skates and rides scooters outside. They openly smoke pot outside. They will steal your kids bike and your only resort would be to call the police.

Another thing they promised on all websites- the "community center", guess what - it DOESN'T EXIST- if i had the time, i would sue them for publishing these lies on all websites.



This place is not safe, either- i have witnessed many fights happening between residents and unknown characters from outside.



STAY AWAY FROM THIS PLACE IF YOU VALUE YOUR PEACE OF MIND.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sun:
Extra Phones

Phone: 408-389-4926

TollFree: 888-678-3869

Payment method
all major credit cards, cash, check, no credit cards
Neighborhoods
Cambrian, Branham-Kirk
Categories
Apartments, Real Estate Rental Service
Other Information

Parking: Lot, Private

Bike Parking: Yes

Outdoor Seating: No

Suggest an Edit