11/21/2009Provided by Citysearch
Ordered flowers fro BD, wasn't delivered on time, wrong arragment, wrong charge.
Promised to get refund. No such thing.
Don't deal with them.
Unfortunately this is a fake review by a competitor of ours. We're quite small and know our clients personally, and we were closed during that whole week in 2009. I won't mention the competitor's name here, but it's unfortunate that they have so many negative reviews that they are bound to lower the reputation of those of us who work really hard to continue a tradition of great flowers and superb service.
10/13/2009Provided by Citysearch
I made an error that caused a client to go out twice into the pouring rain today. As a gesture of apology, I ordered a floral arrangement from Rossi & Rovetti. I placed the order a little after 1:30pm and the flowers were on my client's desk before 3:30pm----actually before he came back from the appointment!
Ordering online was a breeze---so different from my usual experience with ordering flowers. It was just a great experience from beginning to end. I can't recommend them highly enough. This is the florist you can trust---they have really figured out how to go above and beyond. Thank you Rossi & Ravetti for saving the day!
10/10/2009Provided by Citysearch
I feel compelled to edit my first review that was dated 10/10/09. I gave Rossi & Rovetti one star and wrote that I would never recommend or use them again.
On 10/11/09, Jason contacted me and explained what had happened the previous day. He made sure that my girl friend received a beautiful arrangement that evening,(all the way over on the south side of S.F. near the airport), as she had to remain in the area for several days once released from the hospital. Jason was sincerely apologetic for what had happened and assured me that this is not the way that they conduct business.
Today, I received a most gorgeous arrangement from Rossi & Rovetti at my home in Reno, Nevada. I was touched by their gesture. However, it truly was unnecessary as I had already decided that I will use them again after Jason's follow through once he realized that there was a problem.
Thank you to everyone at Rossi & Rovetti for your exemplary customer service and beautiful arrangements.
10/08/2009Provided by Citysearch
I've ordered from Rossi and Rovetti for two years and have never been disappointed! Their arrangements are exquisite and always satisfy the recipient. For top- notch flowers, delivered in a timely manner by a courteous staff, this is your place.
10/07/2009Provided by Citysearch
I received an arrangement for my birthday back in 2005 and was really impressed by their quality of flowers and creative arrangements. Ever since then I used Rossi & Rovetti for my orders in the last few years and it has been a great experience every time. Having the option of same-day delivery is absolutely wonderful. Each time I have ordered, the deliveries have always been on time and fast. Customer service is efficient and caring too! I can't thank you enough for making my life easier.
Faultless service. I placed an order via the website and had some changes and specific requests to make afterwards. My requests were responded to immediately and the arrangement was delivered within just a few hours. Great arrangement which looked even better than the picture on the website.
Sent my daughter an arrangement called ""Lemon Drop,"" from their cocktail series, which was the closest thing to an actual cocktail that I could have delivered to her office for her birthday! She loved it, and called me right away to say how amazing it was.
R & R get it done, with genuine and concerned service,
reliability and confidence. Not sure what suits the occasion? Ask them. They always know what's available and appropriate--and they are not expensive.
Out of town service is easy. Customers become friends.
I was initially attracted by their distinctive arrangements - not the usual stuff. Once I placed the order, I was kept informed via email every step of the way till delivery. On time & perfect.
I ordered flowers at midnight for a friend (i live in LA, she lives in San Fran), and they were at her doorstep by noon the next day. I ordered them online and they were so quick and so responsive!! the best is that they give your recipient a confirmation call, so that they don't end up sitting on that person's doorstep for hours or days!!
Very high quality and beautiful too!!
06/04/2009Provided by Citysearch
My girlfriend loves flowers and sometimes I need to place an order and have it their same day. Rossi & Rovetti always comes through. She loves their arrangements and the driver always gets there by the end of the day. They even send you a text when the order is delivered!
06/01/2009Provided by Citysearch
As I love to send flowers for many occasions, I am always searching for unique designs, the freshest flowers, polite and prompt service and reliability.
Rossi & Rovetti provide all of the above...
I frequently buy flowers over the internet, and their service there has been exceptional - a marvellous website..
I rate them as the best florist in SF. Neither I nor any recipients have ever been disappointed! I have always been amazed at their work, as have my friends receiving flowers for any event, large or small. Definitely my choice every time I want flowers! You will never go wrong; you will be amazed!
I ordered flowers from the website for my daughter's birthday at 8:30 a.m. and was contacted within minutes to confirm that the order had been received. They confirmed the flowers would be delivered the same day. The flowers were deivered by 1:30 and they were ""gorgeous!"" I was very impressed with the personal service and follow through. I would defintely use this site again.
I needed to order some flowers for Mother's Day to be delivered in San Francisco. This was like the Friday before Mother's Day. I goggled flowers in my zip code and Ross's came up. Their online catalog was great and I found just what I wanted. The flowers were waiting for us when we arrived at our destination on Saturday. My wife loved them!
The customer service was very good and the people there are very polite and I would certainly by flowers from here again... Thanks Rossi's...
05/19/2009Provided by Citysearch
Being 1000 miles away from someone you love;-)
what is better then red Roses send sealed and delivered with a smile and a card...
Join in more flowers for beautiful girls...:-)
05/05/2009Provided by Citysearch
Signed up for an arrangement on line to send to a colleague and it was delivered the same day even though she lived in a different area of the state. I could trust it would be pretty and well executed. I liked the way they sent me e-mails keeping me apprised of the status of the order.
More Business Info
Best Florist in San Francisco with Free Flower Delivery and over 678+ Flowers Available Today
- BBB Rating
- Appointment Only Hours
Mon - Sun 6:00 am - 2:00 pmRegular Hours Mon - Fri: Sat - Sun Closed
- Free WiFi
- Free Delivery
- Cut Flowers
- Flower Arrangements for Delivery
- Orchid Plants
- Succulent Plants
- Rossi & Rovetti
- Payment method
- amex, check, company card, discover, visa, all major credit cards, diners club, financing available, invoicing available, mastercard, atm, cash, jcb, carte blanche, android pay, apple pay, samsung pay, insurance
- San Francisco Flower Delivery (FREE) and local pickup are available.
- Southeast San Francisco, South of Market
- Free Delivery,Weekly Subscriptions,Online Delivery Tracking and Confirmation,Large Selection of over 678+ Flowers
- English, Italian
California Green Business Certified
Real San Francisco Florist
- San Francisco Chamber of Commerce
- Florists, Flowers, Plants & Trees-Silk, Dried, Etc.-Retail, Gift Baskets, Nurseries-Plants & Trees, Plants
- Other Information
Parking: Garage, Street, Validated, Lot, Valet, Private
Bike Parking: Yes
Wheelchair Accessible: Yes
Pets Allowed: Yes