*Founded in 1989, Best Tile Opened Its Door to Provide Homeowners and Contractors with Quality Tile When They Want It and at Low Prices. With a Small Showroom and Warehouse, Best Tile Began to Build Its Inventory of American, Spanish and Italian Tiles *Today, We Have Expanded to Two Convenient Locations, One in San Francisco and One in Fremont. With Over 5,000 Square Feet of Dedicated Showroom Space and the Added Convenience of a Parking Lot at Our New San Francisco Location, We Have One of the Largest Showrooms in San Francisco *And with the Ever Increasing Styles, Best Tile Excels in Providing a Large Selection to Its Customers. With One of the Largest Inventories in San Francisco, We Offer Over 300 Styles with Our Wide Variety of Ceramic, Porcelain and Stone Tiles, Kitchen Cabinets, Bathroom Vanities, Granite Countertops and Faucets. With Our Large Selection, We Have Had Customers Coming From As Far Away As Reno and Los Angeles *Store Hours Monday Through Saturday 8:00am to 5:30pm. San Francisco Store Hours Monday Through Friday 8:00am to 5:30pm, Saturday 8:00am to 5:00pm and Sunday 9:00am to 4:00pm
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Rosanna N.
Rosanna N.

07/25/2018

Provided by YP.com

Best Tile sells products from different suppliers. Purchased 850 sq ft of Lexfloor from here. They are able to get some of the order within a few days and then quoted that the supplier stated a delivery time of 2-3 weeks. I contacted and verified with the supplier as such. Upon verbal confirmation and ensuring it's actually 2-3 weeks instead of "maybe or estimated 2-3 weeks," I purchased the floors.

This was April 24th. It's July 25th and nothing. Shipment date kept on being pushed back another 3 weeks again and again until they quoted 1 month in June. Then it's quoted that there is no estimated time.

No sympathy from the employees of Best Tile and when I was calling every Friday to check up on the status, they even sound annoyed even though I'm always stating I'm checking on the status in a polite way. I'm sorry, but if you were paying for 3 additional months of mortgage and labor, you would be checking on the status weekly too.

After finding a similar shade but totally different grain, width, and height floorboards, I cancelled my remaining order that was unfulfilled... After waiting 3 months. No sympathy, no compensation.

I wouldn't recommend Best Tile just because of the companies they choose to work with. What you sell (regardless of whether it's your product or not) represents your company because consumers are buying from you. They've chosen a horrible supplier to work with and they continue to sell them knowing other customers will have the same issue.

BUYERS BEWARE.

KU
Katrina U.
Katrina U.

07/02/2015

Provided by YP.com

I love the discounted pieces they offer here. It's definitely worth the investment. The designs are varied as well so I don't have to stick to the basic ones.

BT
Bradley T.
Bradley T.

03/12/2015

Provided by YP.com

Great hardware store. They have a great selection on outdoors stuff and everything that they have in plumbing are truly one of a kind.

JM
Joseph M.
Joseph M.

01/27/2015

Provided by YP.com

I love that they have a lot of cleaning products in here. I was thinking that I could open a little business where we clean stuff for other people, they have a lot of cheap but effective cleaners in here.

MN
Mark N.
Mark N.

12/08/2014

Provided by YP.com

I appreciate the effort of the team that works in here. They are very informative and they always make sure that they help a customer until they can.

LK
Linda K.
Linda K.

12/03/2014

Provided by YP.com

This place is so efficient. I like that they have a great team that are very patient with their customers, they are one heck of a team because they are patient and very helpful.

TG
Teresa G.
Teresa G.

11/11/2014

Provided by YP.com

I can’t seem to get enough of this place. I have to be honest that I got everything that I need from here and I never anticipated from there, really caught me off guard.

More Business Info

We Sell To The Public U. S., Spanish, & Italian Tiles Granite & Marble Countertops - Kitchen Cabinets

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
Sun:
Extra Phones

Santa Clara Store - 3550 Thomas Road: 408-727-0099

San Francisco Store - 625 Bayshore Blvd.: 415-467-8563

Services/Products
*Wall Tiles - Floor Tiles *Countertops *Stone Tiles - Cabinets *Delivery Service now Available
Brands
granite
Payment method
all major credit cards
Neighborhoods
Southeast San Francisco, Apparel City
Categories
Home Improvements, Bathroom Fixtures, Cabinets & Accessories, Cabinets, Counter Tops, Granite, Home Repair & Maintenance, Stone Natural, Stone Products, Tile-Contractors & Dealers, Tile-Wholesale & Manufacturers
Other Information

Parking: Lot, Private

Bike Parking: Yes

Price Range : Average

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