Nuvicom - Security Surveillance, Access Control & Phone Installation

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BEWARE CONSUMERS!!!!!



I wanted to warn customers of a company that has taken me for thousands of dollars, refused to negotiate any type of corrective action, and supplied me with defective equipment that leaves my staff at risk. The company I speak of is Izy Technology which

also goes by the name Nuvicom. The owner is Yamen Manfoud and has been the

person that I have spoken to throughout this ordeal. I own a store that requires

security cameras and I hired Yamen to purchase and install these cameras and the monitoring computer that operates the video system.



My store opened on June 15, 2010 and the system still has yet to work properly.

In July, 13 cameras stopped working, by August 30 of the 59 cameras were inoperable.

At the end of August Nuvicom came out but left with 6 cameras not working. Yamen said the cameras were defective and new cameras were ordered. In September 32 cameras were not working. They used sub-standard cabling and the controlling computer makes a continuous beeping sound. There has been occasion that the entire system has crashed and has left my business unprotected. I have contacted Yamen many times to correct these problems and he has done some minor temporary fixes but has not rectified the issues. I paid in excess of $70,000 for this system that does not work. I have called his business, spoke directly to his staff, been promised that he will return my call and after two weeks, has yet to do so. If the safety of my staff were not at stake, I would not be as upset about this situation, but in the high security business I am in, I require the best for my clients. I am now forced to take legal action because of this scam artist and I hope

that no one uses Izy Technology, Nuvicom or Yamen Manfoud. I have detailed documentation as to the events that have transpired and pray that no one else falls

victim to this man.

Nuvicom has been providing security and telephone service for all our locations in the valley. We have been dealing with them for little over 2 years and they always provided excellent service. They are very technical young guys and know their stuff. I would use their service again and refer them to others.