Regency at Lookout Canyon Apartments Homes

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If I could give no stars or negative stars ... that is exactly what I would do. This is the WORST apartment complex and most unprofessional staff I have ever dealt with. The units are not well maintained, the constructions is extremely poor and the fixtures are the cheapest possible. The cabinets in the kitchen were falling apart, the door to the patio was cheap, and the exterior is not well maintained at all. The office staff are rude, unfriendly, and not helpful. While living there, they would enter my apartment for absolutely no reason and without advanced notice. On one occasion when the maintenance man entered my apartment without notice, he also stole valuable jewelry. I told the management this and they flat out called me a liar and did nothing to question the maintenance guy (although I’m sure he would have lied like the rest of the staff). When your lease is finally up and you're free to move, they engage in extortion to try and get more money out of you. They also wrongfully accuse you of damages that aren’t there then turn you over to a rental collection agency without telling you. They only way I found out about the extortion and false claims was when I went to rent another apartment in a completely different state 2 years later! Not only are they trying to extort money from me, they have also made it impossible for me to rent from a reputable complex. I wouldn’t live in these apartments if they were giving away a year of free rent. Save your money, save your belongings, and save you credit – DO NOT RENT FROM THIS COMPLEX …. EVER!

Worst staff ever!!! They were very rude and snooty when they have no reason to be at all. They work at an apartment complex for cying out loud!! NEVER rent here! Trash is horrible and the place is overrated!