R & R Appliance

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I've had a horrid time with these people do not purchase from them.I found them on Craig's list. I bought a washer and drier from them they offered to take my old still working washer and non heatin drier for a discount. The first washer and drier did not work well on the second day they replaced it with another washer and drier. That washer they gave me flooded my entire kitchen floor!! When I asked for a refund they refused stating they said no refunds. However by federal law you are entitled to a refund for purchases of over 25 $ and 7 days if the product is no good. I reminded them of this law and then they decided to refund me however when I asked for my washer and dryer the man said they had scrapped it. They just kept my stuff!! I'm legally entitled to a full return wich they did not do. I'm a single mom with 3 kids 1 is special needs child and these people took the little bit I had... before atleast I had a working washer that I could wash with. Now I have nothing. I've already gone to the police and I have all the text messeges. I will be building up a case against these people and suing them. We are all hard working people, how are you going to take whats mine? Due to the lack of ethics I will be filing a consumer complaint thru the Attorney General of Texas Ken Paxton and the BBB