Centsable Cooling & Heating

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Had warranty work performed on my unit and each time the technician came out he seemed to cause another issue to arise. Over the course of two months had to call these people back out four times. On the last call, the technician installed the motor incorrectly which led to the unit freezing up. Upon him returning AGAIN, told me to turn off the a/c unit to allow it to thaw and would have to return again because he could not do any repairs with the unit frozen up. A day later, I noticed a large water stain on my living room ceiling. Upon the technician returning, we found out that during the time the unit was unthawing, the water dripped everywhere causing the water stain. The technician never informed us that we needed to take precautionary measures to prevent such an issue to occur. On top of it, the technician informed me that during his visit prior to the unit freezing up, he had incorrectly installed the motor which had led to the freezing up issue. When I called the company back to arrange repairs to my ceiling them informed me that they were not liable for the damage and I also found out the technician falsified his documents when he turned his work order in to the company. He stated he only had to install refrigerant to the unit. This was true however, he made no mention of the additional repairs he had to do to my unit. The person answering the phone, Carla, told me that she knew all about a/c and that I didn't know what I was talking about and that they were not liable for any repairs. I STRONGLY recommend not using these people EVER! They do not care about their customers, have to come out mulitple times to fix the issues because they won't take the time to do it right the first time, and then take FOREVER to schedule a visit to come out. I will be contacting First American Home Warranty and letting them know that this company is not welcome in my home ever again.