Hot Stuff by Haven Spa, Pool

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CLOSED NOW - Opens at 11:00am

BEWARE! They will charge you a 25% restocking fee for ANY return! Even with 3 days of purchase. I bought a Sand Filter off their sales floor that they had just taken out of the box - last one! Found our power outlet was bad, not our pump and went to return their pump. It was still in my vehicle where they loaded it and they would not take it back without charging me $150! Their policy was not mentioned when I purchased it, on the receipt or website. It was on a piece of paper on the counter with a whole paragraph of other information. The owner told me they get a few calls everyday asking for pumps, but they would not even consider taking their pump back without the 25% restocking fee! Complete RIPOFF! I am filing a dispute with my bank and will sell the pump to someone who needs it!

Fantastic company to deal with! Excellent! Fionia went above and beyond in her repair of our spa today! Not only did she repair our spa, but she made sure everything else was working properly. We are not used to a company that truly takes care of their customers like Hot Stuff Spas & Pools does. Thank you very much! We are customers for life!

Ordered our 1st Spa
We're 65 and 68
They say it's never to late!
Thank you for answering all our questions and what we wanted. Very friendly. The store has so many in stock. No pressure on sales, for our budget. Love the swim spa in store. All the chemicals in stock as well.
Great place to get our 1st Spa. Thank you very much

I had hot stuff spas and pools come to my home as my pump wasn't working. They told me I needed a whole new panel for 600 bucks plus there 72 dollar estimate fee. I gave it to Blackhawk from Falls City and they took my pump out and fixed it for $248. Not only that they told me taht the pump wouldn't even turn on. When my husband came home from work he plugged it in on the side and the pump did work just not properly. They are rip offs and shouldn't be in bussiness. Tried to get my $72 back but no go. Wouldn't even discuss it.