At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
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Reviews

T
tom3946

12/14/2010

Provided by YP.com
Excellent teller"s but bad bank.

I opened up my account with BB&T almost a year ago. I thought the teller"s are very funny & they alway"s make me laugh. But after I purchased a cashier"s check not too long ago I started having problem"s with them. The check was send to citrus county. They sent the check back after the clerk of the court said she couldn"t find a case #. I showed the letter to the teller & explained that I spent 7 months in jail & paid $2500.00 to Jay blackstone. I expected the total amount that I paid for the cashier"s check. She gave me $1.00 back. The second was when I when in to discuss my account. The man working in the bank told me I can"t get $20.00 from the teller"s but I can get $20.00 from the atm machine. I said it make"s no difference.

The 3 time was just recently. On the 29 of November I was having problems again. So they deciided to block my atm card & close my account. I told them I wanted to open up another account because I was expecting my Disability check on December 3. On dec 3 my check for $192.00 was sent back to the treasury & the goverment told me it would be 10 day"s. On Dec. 13 I didn"t recieve my check in the mail so I go to the goverment & they tell me I need to talk to the bank. I then found out that the check was resent to BB&T on the 4 of december. They the bank claim"s my account was overdrawn so they keep the check & never return it to the goverment.Now because of this I"am homeless and the back don"t seem to care. When I went back there yesterday they tell me I owe them $5.00 The bank & the people that work there are totally dishonest.

Sincerely,

Richard Riedel

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Extra Phones

Fax: 727-502-9437

Location
Pinellas
Neighborhoods
University Park - South Downtown, Downtown St. Petersburg
Associations
Equal Housing Lender,Member FDIC
Categories
Banks, ATM Locations, Commercial & Savings Banks, Financing Services, Loans
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