*New Kitchens *New Bathrooms
*Kitchen Remodeling
*Bathroom Remodeling
*Cabinetry *Remodeling *Bars
*Entertainment Centers
*Closets
*Flooring
*Appliances *Countertops *Moen Faucets *Granite Countertops *Marble *Solid Surface Materials
*Full Design Service

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Reviews

GD
Gary D.

12/19/2019

Provided by YP.com

My worst experience ever. Over cost by a huge percentage of the initial estimate which you only find out the cost of "time and materials" at the very end. K-build is the sub used, which we had used before with them when we had the bath re-done in which they also over ran. I made allowances the first time but this time I closely observed. While customers may find the final result to LOOK nice, you need to really examine there work at each stage and ask questions. I found the basic knowledge limited for K-Build . They sort of work as jack of all trades but are masters at none. I would never recommend them to anyone and will spread the word on this job as far as I can. Oh be careful on letting the display of the fish emblem guide or influence you in any way

In the interest of full details and disclosure, we did receive a rather long letter from the company with a litany of excuses as to the why of my complaints. Also interestingly enough in response to my statement that I might like to have a lawyer look over the contract and estimates was the statement that they would vigorously defend themselves, probably a statement they have had to use before. Finally was the ridiculous response that even though we had negative feelings towards the job and performance , they would continue to " honor their 1 year warranty". That is not even an option, that at least is clearly stated in the contract. Make your own decisions but just be aware of what you are getting into.

More Business Info

A Tradition Of Quality Since 1993 Rest Assured We Will Always Do Our Best To Serve You!!!

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Extra Phones

636-916-0888

Services/Products
We are a family owned and operated Kitchen & Bath remodeling company with over 30 years experience. You deal directly with the owner! We do Kitchen & Bathroom Remodeling, Bookcases, Entertainment Centers, Closests, Bars & More! We will work with you to design your dream bathroom or kitchen from start to finish. Once the design is perfect, our expert install crew will make your dream a reality! Call, Email or Come in today!
Brands
Kohler - Corian - Granite - Quartz Surface
Payment method
all major credit cards, check, debit
Location
We are the 3rd exit going west on Highway 70 after the Blanchette Bridge. You can see us from the highway - Right next to the Mark Twain Hobby Center.
Neighborhood
Saint Charles
Accreditation

All Of Our Crews Are Insured

Associations
BBB Accredited Business,Nkba
AKA

St. Charles Kitchens & Baths

Categories
Kitchen Planning & Remodeling Service, Altering & Remodeling Contractors, Bathroom Fixtures, Cabinets & Accessories, Bathroom Remodeling, Building Contractors, Cabinets, Home Improvements, Home Repair & Maintenance, Kitchen Cabinets & Equipment-Household
Other Information

Services: Bathroom Remodeling, Kitchen Remodeling