Twice As Nice Furniture

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They will rip you off! Terrible people! I bought a bed and when I got it home the slats were too small. I took them back and David told me "You don't get slats with that bed!" I showed him the too small ones that came with it and he said"Oh I threw those in because they were with the rails." I said "Fine, I want to return it. They said NO REFUNDS! Told me I can go to HOME DEPOT and buy wood to make slats! Thanks a lot! Now I have to spend more money to fix a new bed. Don't buy anything here! Terrible people.

Definately not kid friendly. The man there was very rude and told me that my son could not sit with me on the sofas because he did not want his hand and foot prints all over his furniture. I liked the idea that their sofas are made in Sacramento. I try to only buy things made in USA but I refuse to spend my money where the people are rude. A great way to lose business is to be rude to people's children especially when they are actually being well behaved! I will not be spending a penny there ever.

I like to give my business to to mom and pop shops rather than going to a larger store. This has it's pro's and con's though. I bought my sofa the first wk in Sept,2010. Third week on Sept I called them to let them know that I was having difficulty with the reclining mechanism. It would stay down. From that day I have to say I that I was not happy with mom and pop. It just seemed as if I got pushed around about who was responsible for fixing my sofa. Well it's now 10/10/10 and the Representive for the sofa comes with the part that was ordered back in Sept. He didn't even use the part, because he stated that the wrong part was sent. I think that what I had a hard time dealing with was the fact that I had to be the one having to call and remind them about my broken sofa. No courtesy calls were made. I did however learn of every personal hardship the Rep, had gone through. Sometimes sellers need to remember that we as customers don't need to know all of the back office drama, we just want to hear that they are taking care of the issue. Will I go back? I don't think so, while they do have nice furnishings, there is a lack of professionalism. There was alot of passing the buck.

The very friendly owners will assist you with finding what you need. If it's not on the floor you can look through their books and order it custom. It's well worth the visit, sometimes you find "gems" in used furniture. Prices and service are great.