Monarch Dental & Orthodontics

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It's a very long story but just know this dental office is awful. I do not recommend them and will be filing a formal complaint with the Texas Dental Board. My child suffered due to their lack of skill, ability and just plain disorganization of care.

Went to this dentist for crowning. After 2 month with sharp and tortuous temporary crown, they kept telling me come today, come tomorrow. Already sent a claim to my insurance and billed my credit card for full services. They are not supposed to put their filty hands anyone's mouth. Do not even try going there.

Worst dentist experience ever ! Run, dont walk ! After fracturing a tooth, and departing for service in the middle east in one day, I made an emergency appointment with Monarch Dental in Rockwall. After xrays, the doctor "Dr. thompson" came back with a sheet of dental codes and a total of $10,600 !! She also said it was all needed because the broken tooth could not be saved. When I said to just pull the tooth, she got up and walked out of the room. Ten minutes later another lady told me they could not extract the tooth until mid July, a month and a half later ! I told them they were shameful for their actions and that I had no intentions of buying a new car for the dentist, and left as I was so pissed I feared doing something the law would be called in to deal with.



Monarch Dental wasted my time, when I had so little of it to spare, and refused service in an emergency because I would not pay for a full mouth of un needed services. Their actions were horrible, unprofessional, and completely Un-American !



I went to Comfort Dental the next morning (day I was leaving) and they were very polite, caring, and were able to save the tooth with a crown for $600.



You have been warned. This office is terrible, will probably treat you poorly, and will try to get as much money out of you as possible.