Flagship Carwash
785 Hungerford Dr, Rockville, MD 20850
Reviews
04/28/2012
Provided by YPmobileThe car wash uses the long wool strips which can capture car dirt and debris and can scratch your paint finish. Not brushless. The blowers do not dry your car so your car will have streaks from the water coming out from the mirrors, hood, doors and trunk areas they don't wipe down, ruining the clean look.
The wash is ok but not great, with the employees hurried to get you out and get the next car through.
The people that work there are indiffernent to your needs and quite frankly rude. To them it is a job and there is no ownership in their actions and approach to working with their customers.
In addition they nickel and dime you for everything to include the use of a towel if you want to wipe down the car: you have to buy towels, and when you want to use one of theirs, they yell at you about having to buy one and then snicker amongst themselves as though you are somehow below them and they just taught you a lesson.
Their entire business model is predicated on volume and not solid customer care.
Cars are your second largest expense and they treat them and you as though they have no value.
I do not recommend. Find a different car wash. I certainly will no longer spend my hard earned money with them. If there were a "zero" star I would have picked it.
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- Auto interior vacuuming Car waxing Door Panels Express Detail Fleet Program Fleet Services Hot Wax Polishing Premium Car Wash Spot-Free Rinse Tire Shine Undercarriage Flush Unlimited Car Wash Program Unlimited Wash Plans Vacuuming Windows Cleaned
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