Dialog Direct

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Allegra Direct Communications is one of the leading contact center specialists in the United States. For several years, it has been catering service to some of the major companies in health care, pharmaceutical, and consumer-based product sectors across the world. The company offers various services, including inbound call response, outbound call inquiries, custom data reporting, custom programming, call recording, data analysis, Interactive Voice Response (IVR) and speech recognition, real time call monitoring and real time chat feature. Based in Clinton Township, Mich., Allegra Direct Communications serves out of its state-of-the-art facility, equipped with in-house training centers, triple redundant servers, file backup and gas powered generator systems.