Pizza Hut
3528 Electric Rd, Roanoke, VA 24018
Reviews
08/10/2015
Provided by YP.comThis place has the worse customer service. I called for a pizza delivery at 11:45am and was told 40 minutes delivery time. I had to call back an hour later at 12:45 to check status and was told they are busy but the driver is on the way and would be here in 15 minutes. That did not happen either. When she finally showed up at 1:15 my pizza and bread sticks were stone cold. This happened to me before so I should have known better to call them. When it happened before and I called and spoke with their manager she told me she would issue a store credit on my next order and gave me a reference #. Needless to say when I called to try to use that store credit they had no knowledge of the credit being given even though I gave them the manager's name. They said they would have the manager call me but I never got a call from her. If you want fresh food in a timely fashion prepared by people who care you might want to try Papa Johns or Domino's and avoid Pizza Hut. I was forced to give a star rating here and reluctantly had to rate them a one because there is nothing less than that.
More Business Info
- Hours
- Regular Hours
Mon - Thu: Fri - Sat: Sun: - Payment method
- master card, visa, cash, debit, discover, amex, check, company card, diners club
- Location
- Promenade Park Shopping Ctr
- Other Links
- Categories
- Pizza, Fast Food Restaurants, Restaurants, Take Out Restaurants
- Other Information
Cuisines: Chicken, Fast Food, Pizza
Good for Kids: Yes