Perfection Muffler Service

Write a Review540-562-2131

Rude and unprofessional. I called and spoke with a gentleman about getting a catalytic converter; we couldn't determine which one I needed so he told me if I brought it by he would take a look real quick and we could schedule it for the next day. I arrive and speak to the person at the counter and explain I had just spoke with someone who told me to bring it by. I ask if he was who I spoke to and he replies with just "no". I explain to him that I was told to bring it down for a quick check to which he responded with "nope, we're full" and closes the counter window in my face. He made no effort to even determine who I spoke with nor could he be bothered to try and help or even say more than 4 words. One of the rudest experiences I've ever encountered at a place of business and incredibly unprofessional.

great exhaust work, fast but expensive