Pet Grooming By Marcel's

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We have been going to Marcel for the past 8 years she is wonderful and my Girls (3 Japanese Chin - rescue dogs) love her. She does a great job, very accommodating and patient with them.

I recently took my cat to Marcells Pet Grooming in Rio Rancho, NM. When picking my baby up, she failed to tell me that she cut a large gash into his rear thigh. All she said was that she had to muzzle him because he was growling and tried to scratch her. Now I know why he was acting this way. The flesh was cut about the size of a dime off the back of his leg. Now I must go to the vet for stitches and antibiotics. It is very apparant that she has no care when grooming our loved ones. This is not just a small scrape that someone would just overlook as it is still bleading and oozing hours later. I am very regretful that I took my kitty to her to be groomed. Now my cat is terrified of people and I am going to have a long road ahead to get him back to where he trusts people again. Shame on you Marcell you should not be in business. Please spread the word about this careless inhumane animal butcher. Again, if you love your pet - DO NOT TAKE YOUR PET HERE!! You have been warned!

I had my cat shaved for the summer. I 've would have never belieive that my cat would have reacted the way he did. He was so mello and comfortable for the summer. He absolutely loved it. A friend recommended it and I will have him shaved every year from now on. I very highly recommend this pet salon.

I've taken my dogs to Marcel for over 10 years. What I like most is she always keeps them for just 1 hour no matter what condition their coat is in. She does charge for matting but that's to be expecting. I've been happy with everything she's done and I usually watch my dogs to see if they are afraid of her or don't want to stay when I drop them off and I've never seen any of that in my dogs. Of course their always happy when I pick them up but that's to be expected. I respect what she does because I've tried to do it before and needless to say it was awful! Took me and my grown son over 3 hours to do what Marcel does in one!