Quality Event Design

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It has taken me a year to write this. I wanted my anger and sadness to subside so that I could write a clear, non-biased review for the sake of other brides. In short, Chrissy with Quality Event & Design did a beautiful job with our wedding flowers. As an event coordinator, however, I made a huge mistake when I chose her as a wedding planner.



Chrissy and I first had a problem with staying in touch. She rarely responded to emails or phone calls. Perhaps worst, when my mother would call her, she would say rude things about my own mother to me. Although this was entirely inappropriate and unprofessional, we continued to work together. I really liked her attitude and I tried to just understand it all and go forward with kindness.



Our rehearsal day came and my stress began. Chrissy was nowhere to be found for the first 30 minutes. When she did show up, she sat and watched as our officiant directed the rehearsal, which I DID NOT want. We never even practiced or ran through my wedding. I kept moving forward though, thinking the day of it would be different. I had been telling myself this all along.



The day after of our wedding, Chrissy suffered a terrible loss. I think this is why I hesitated to write this review. A year later however, my heart still hurts and I do not understand why she would not have told someone- Dj, photographer, videographer, caterer… - that she would not be at our wedding.



I did not realize, until after our ceremony, that Chrissy had sent her 21 year old daughter and a friend to coordinate my wedding. They were sweet girls but they did not know what they were doing. As any bride knows, it is the details that make our wedding ours, that mean so much. It was not their fault but so many things were forgotten or done wrong. It doesn’t mean our wedding wasn’t beautiful, because it was but still- this was our day that we were paying for.



After our wedding, we asked for our $900 back plus my purple and champagne linens that I had offered as part of the fee. At first, Chrissy refused the refund. Eventually, we got the check but I never saw my linens- which I paid $450 for. We also had a couple of props that Chrissy was to return. She returned them to the wrong place and they were thrown out. I think the reason I mention this is because I was very upset by how rude Chrissy was to me about this.



I could go on and on but I will end here. Our wedding day was beautiful and I am blissfully in love. I chose to share this review because I know that when I got married, I really liked using reviews from other brides as a guiding light towards the big day!