Pep Boys
9292 Foothill Blvd Ste 150, Rancho Cucamonga, CA 91730
Reviews
07/15/2011
Provided by YP.comThe Upland guys charged me over $250 for "fixing" the check engine light problem. They did nothing, accepted my cash. 25 miles later, the engine light came back on. Then they sent me to a different place, (Cucamonga) saying it was thier "gun" problem, not accepting responsibilty! They sent me to another pepboys, who charged me $90 for a FREE TEST, to make up for this!!!
I am NEVER going to them again. The Cucamonga Mangager was VERY RUDE, and said "you shouldn't have signed the paperwork" when I complained about paying for a FREE test. I paid, as he intimidated me, and harrassed me, trying to tell me He'd give me my free test if i paid $450 for a Thermostat!!
Are there any honest businesses anymore!?
10/20/2010
Provided by YPmobilei manage a auto brake shop n r.c they have some employee driver i would say lacks respect and profesonal skills to treat a long time customer as we been,that young lady should be taught how to treat people with the respect and profesonal attitude being has nothing to do with ones character.,
02/18/2008
Provided by YP.comHorrible customer service! This is my second time dealing with them where they gave me a time where my car would be finished. When I call to get the status of my car at that time, it hasn't even been pulled into the bay! The representative was extremely defensive and hung up the phone when I was in the middle of a sentence. I will not be going back to them for service any longer.
01/22/2008
Provided by YP.comI dropped my truck off to have the brakes checked in the morning. I called 7 hours later and they said they were looking and would call back in 15 minutes. 1 1/2 hours went by and I went there and they had not done anything. They did not even call. very poor customer service. when i got there they had poor attitudes. they should go for customer service training and learn how to communicate with the customer. i will not be taking any more of my vehicles here.
More Business Info
- Hours
- Regular Hours
Mon - Sat: Sun: - Services/Products
- Alignment Alternators Batteries Brakes Clutch Replacement Engine Repair Exhaust FREE Battery Test FREE Windshield Wiper Installation Heating & Cooling Manufacturer’s Scheduled Maintenance Oil Change Pre-Purchase Inspection for Used Vehicle Sales Seasonal Prep Packages Starters State Inspections (by location) Steering and Suspension Tires Tune-Ups
- Brands
- AC Delco, Actron, AllTrade, ArmorAll, Autolite, BF Goodrich, Bayco, Black & Decker, Black Magic, Bosch, CRC, Castrol, Champion, Chevron, Coleman, Continental, Cooper, Dayco, DeWalt, Eagle One, Fram, Goodyear, Gumout, Gunk, Hankook, Haynes, K&N, Kawasaki, Lucas, Meguiars, Michelin, Mobil, Monroe, Mothers, NGK, OTC, Peak, Pennzoil, Philips, Powerbuilt, Purolator, Quaker State, RainX, STP, Schumacher, Snap-on, Surf City Garage, Turtle Wax, Valvoline, Walker
- Payment method
- amex, discover, master card, visa, cash, check, diners club
- Associations
- AAPEX,AASE,ASE,Car Care Council,Women in Auto Care
- Other Link
- Categories
- Automobile Parts & Supplies, Automobile Accessories, Automobile Diagnostic Service, Automobile Inspection Stations & Services, Tire Dealers