Wake Spine & Pain Specialists

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Wake Spine and Pain
I have decided to share my whole experience - hope it isn't too long - hopefully, it will help others.

I was sent to Wake Spine and Pain back in January 2018 and saw Dr. Mark Reznik, I took an MRI with me for him to review and was informed that I would find relief through a course of 3 spinal injections, 5 further appointments were scheduled at this time (for injection dates and follow up appointments).

Dr. Mark Reznik did not perform the injections as I had expected, instead, it was Dr.Timothy Reis who I had not met before - he did the injection without giving me anything beforehand. I have a phobia of needles and was placed in a wheelchair to compose myself after receiving the spinal injection at which time Dr.Timothy Reis came, stood over me and informed me that all future appointments had been cancelled because my insurance would not cover any future injections (this also included the follow up appointment for this visit so they were sending me away after receiving a spinal injection with no intention of having any follow up at all.

After calling my insurance company to find out if this was indeed the case, I was informed that the doctor's office should be familiar with insurance protocol - insurance would have covered the injections, the doctor cannot get coverage for more than one at a time (obviously, in case no extras are needed) the request would normally be submitted after the follow up visit when the patient has been assessed to see if additional injections would be required - that is when the doctor's office would apply to insurance for approval of said procedure.

By this time, I was in absolute agony, I called and asked to see a doctor because of my extreme pain. Again, it was someone new only this time I don't think it was an actual doctor - he seemed really unsure and just said he couldn't do anything. I asked for some pain medicine and was made to feel like a drug addict, this person also said he couldn't give me anything without permission from the doctor - He left the office and came back saying I couldn't have anything.

I sat in my car crying, I have never been treated in such a disgusting way. I went back into the office - not to be rude, just to let them know that I didn't appreciate being treated that way.

After wasting months with Wake Spine and Pain I went to Duke in April and saw Dr. Scott Lawrence Runyon who took the time to review the actual MRI images and returned to his office accompanied by a surgeon. They both said I needed surgery as soon as possible and couldn't believe I had been advised to have injections as it was obvious, they would not give relief.

My MRI described L3-4 disc had separated and that a piece as large as 10 x 7 mm and spanning the length of the L4 had lodged into my nerve. I had my first of two operations two days later but because so much time had passed the disc tissue was not soft anymore, instead it was encrusted and hard to remove, also the amount of time wasted dealing with Wake Spine and Pain meant my nerve was pinched for so long it caused numbness and drop foot on my right leg which looks like it is going to be permanent - also, I am still in pain.

My whole experience with them was a disaster and I would not recommend them to anyone.