A To Z Vacs Works

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These people are terrible business owners, I would never return or recommend them! I am a fan of small businesses and that is why I just my vacuum to this location! But that was a terrible mistake, I called ahead to find out their fees for a full service for my vacuum was told that full-service $55 including cleaning, plus parts! Seemed reasonable enough. When I got there the owner woman looked at me and charged me $20 more right off the bat. Then I told her I already called and received a different quote, and she blamed that on some other lady that works there. They were very rude very short not friendly at all, should of left then but I gave them the benefit of doubt. They replaced the part I needed and I went to pick up the vacuum the next day but the vacuum was not cleaned at all and instead of fixing the matter they debated to me on what my idea of clean. They wanted me to bring it back for the owner to look at it today so I can point out all the flaws but the owner is only there about half an hour, on the days he's there! Terrible service, terrible customer service skills! Owners are very rude and inconsiderate!