Oberon3, Inc

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OPINIATOR is a business improvement system that allows a business to receive user feedback in real time about a product or service via the user’s own mobile phone. Brief questions are asked and the user responds with a rating or comment. Users love it because they always get their views seen and their opinions reviewed. Businesses love it because they receive real time, actionable feedback on the issues that really matter – those driven by real customers. This means they know which things to fix and how urgently they need fixing. This keeps customers happy and prevents them defecting. Opiniator is a web service which means there is no hardware to buy, or software to deploy, it simply uses mobile phones and the web which means easy to use and cost effective. We replace traditional forms of feedback like comment cards, mystery shopping or email surveys.