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Reviews

KR
Krystal R.

07/25/2018

Provided by YP.com

I signed a contract with Cardinal Roofing in February with an estimate start date of 6-8 weeks. The roof did not start until June. After Cardinal Roofing dried in the roof, they walked away because they wanted another payment. They were aware and had agreed to accept the payment terms of the insurance/mortgage company (who was holding the payment). 25% was issued to begin and the insurance/mortgage company had to send an inspector to assess the work before issuing another payment. Cardinal Roofing failed to secure the dry-in. This caused water intrusion to my home, with multiple water spots throughout the home. After several weeks of fighting for them to go back and finish the roof, Cardinal Roofing finally completed the roof replacement but has still not repaired the interior damage professionally.

Cardinal Roofing is horrible about communication. Bruce is unprofessional and yelled on the phone. All they cared about was payment -- which ended up being $920 more for the roof (I don't believe they did replace all the plywood they said that they did) and it doesn't include the money I am and will be out for the interior damage.

Even if they didn't want to follow the payment terms that they had previously agreed to, the roof should have been dried-in properly and the damages should have been handled professionally and corrected the first time. This is still an ongoing issue with a lawsuit on the horizon. I have filed a complaint with the State Inspector and BBB.

I WOULD NOT RECOMMEND THIS COMPANY! They are very unprofessional and do not accept accountability.

**Keep in mind these are only some of the photos. And we have photos before this roof began to show that the home had no previous interior damage for the months that we waited for them to start the replacement. The home was on the market for sale until this occurred.

More Business Info

Hours
Regular Hours
Mon - Fri:
Services/Products
Estimates
Brands
fascia, firestone, gaf
Payment method
visa, mastercard
Categories
Shingles, Building Contractors, Building Contractors-Commercial & Industrial, Roofing Contractors, Roofing Contractors-Commercial & Industrial, Roofing Equipment & Supplies, Siding Contractors, Skylights
Other Information

Services: Skylight Installation