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Reviews

01/08/2015

Very Fine Service

For more than ten years Ive been bringing the various computers belonging to my family to Marks Computers for repairs, hardware installation, and virus removal. Mark has a gift for dealing with all aspects of computer maintenance. Hes easy to reach, by phone or email, and is generally able to set up an appointment soon after I call. He communicates easily and clearly with his customers, regardless of their technical expertise. He has powerful virus-removal software most people don’t have access to, and he knows how to use it without causing problems with, say, the registry. Frequently, though, viruses become so deeply embedding in a computer that the disc must be wiped clean and everything reinstalled. Marks an expert with that whole process. Mark is very good at follow-up. After a complete reinstallation, customers often require help with the adjustment of some setting or other, and Mark gladly provides follow-up phone support. When I email Mark questions about some issue that doesnt require me to bring in a computer, he answers them without charge. Computer repairmen frequently go out of business or move on to other jobs. I think Mark will continue with this for the rest of his life. Although I dont use the free and open-source operating system called Linux, I know that Mark is especially conversant with it. Mark is absolutely honest, and he never tries to sell a customer something thats not needed. Hes reliable, professional, and personable. I recommend him without qualification. I doubt there is any computer repairman between the Tacoma Narrows Bridge and Port Orchard who is more competent than Mark. His shop is conveniently located about three minutes east of the intersection of SR-16 and Mullenix Road.Marks prices are very reasonable. He charges much less for, say, virus removal, than Staples or Office Depot. If he can address your computer issue while you wait, he will.

01/08/2015

Very Fine Service

For more than ten years I’ve been bringing the various computers belonging to my family to Mark’s Computers for repairs, hardware installation, and virus removal. Mark has a gift for dealing with all aspects of computer maintenance. He’s easy to reach, by phone or email, and is generally able to set up an appointment soon after I call. He communicates easily and clearly with his customers, regardless of their technical expertise. He has powerful virus-removal software most people don’t have access to, and he knows how to use it without causing problems with, say, the registry. Frequently, though, viruses become so deeply embedding in a computer that the disc must be wiped clean and everything reinstalled. Mark’s an expert with that whole process. Mark is very good at follow-up. After a complete reinstallation, customers often require help with the adjustment of some setting or other, and Mark gladly provides follow-up phone support. When I email Mark questions about some issue that doesn’t require me to bring in a computer, he answers them without charge. Computer repairmen frequently go out of business or move on to other jobs. I think Mark will continue with this for the rest of his life. Although I don’t use the free and open-source operating system called Linux, I know that Mark is especially conversant with it. Mark is absolutely honest, and he never tries to sell a customer something that’s not needed. He’s reliable, professional, and personable. I recommend him without qualification. I doubt there is any computer repairman between the Tacoma Narrows Bridge and Port Orchard who is more competent than Mark. His shop is conveniently located about three minutes east of the intersection of SR-16 and Mullenix Road.Mark’s prices are very reasonable. He charges much less for, say, virus removal, than Staples or Office Depot. If he can address your computer issue while you wait, he will. Ross WhitneyGig Harbor

08/10/2013

First Class Service

We were visiting Gig Harbor when our HP laptop screen burned out. Called Mark and he was able to order a new screen and install it within three days - a real lifesaver. Also had an older Dell laptop with a dead screen. I asked Mark if he could check it out and get it running again. He not only fixed the screen he corrected some serious problems in the OS software. Mark was very fair and honest, his charges were very reasonable and he got the jobs done very quickly. I would not hesitate to bring any computer problems to him in the future.

06/12/2012

Knows what he's doing

Mark is very knowledgeable and trustworthy. He is a true professional, whether it's virus removal, building systems from scratch, or doing hardware repairs.

04/02/2011

He is the best

He has been building and rebuilding (adding or upgrading) our computer for years. He is honest and shows us how to save money. He hooked us up to Linux on our laptop. I would not go to anyone else.

04/02/2011

Great servise, great results.

I have been using Mark for year and he is always showing me was to not only save me money, but he shows me ways to improve my computer experience. He is very honest in his business dealings with is clients and shows me ways to not only save money, but shows me ways to improve my security. He just hooked me into using Linux, a new experience for me, and is supporting my learning experience with it. Everything is free on Linux and is also fun. As a almost senior, he is supporting my learning experience. I would not use anyone but Mark. I really trust Mark with all my computers.

02/02/2011

New computer

I bought a brand new computer from Mark. Mark has done some upgrades for me before. This new unit is smoking fast! He transferred all my files from the old hard drive and load Windows 7 Premium. I had a few questions and he was always available for me to get hold of. I drove to his place but he does offer pick up and drop off, which is really convenient. I will happily do business with Mark again and again.

01/31/2011

computer service

My wife and I had our notebook computer shut down. I talked to Mark to see if it could be fixed. He came by our home to pick it up and he fixed it. Not only did he fix it he also changed our operating system for us. Man did that make a difference. We love it and would recommend him to anyone. When he brought the computer back to us he spent additional time making sure we were comfortable with the new system. We will also recommend the new operating system.

01/28/2011

Terrific customer service

Mark has done several jobs for us: laptop screen repair, building & setting up a new computer, evaluating and setting up a previously owned laptop, etc., etc. He is thorough, knowledgeable, reliable, and professional. We have been pleased to refer him to personal and business acquaintances.

11/04/2010

Upstanding Service

Mark has been servicing my computer needs for about 15 years. I find he can be trusted in my home and can keep my computer system running smooth and quick.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Services/Products
Repairs Upgrades Virus Removal
Brands
upgrades
Categories
Computer Service & Repair-Business, Computer & Equipment Dealers, Computer Technical Assistance & Support Services, Computers & Computer Equipment-Service & Repair
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