Bacon Furniture

Write a Review800-881-4661

CLOSED NOW - Opens atTomorrow 10:00am

Higher end boutique stores of Ashley's, average selection, the service was good, no pressure, straightforward, factual.

Our salesperson, Maria, was a pleasure to deal with. Helpful beyond our expectations. Very eager to please us. Helped us find a lovely bedroom set. We will be back when we need more furniture.

America's top brands at the best prices. Family owned and operated. Largest store in southwest Florida.

I had a problem with the fabric on two sofas I purchased from Bacons Furniture. I spoke at length with Lee Bacon and told him I know I had to purchase two new sofas as the fabric was out of warranty. Lee listened intently to my issues and told me to let him know what sofa and fabric I wanted to replace them with and he would give me the best deal possible. I sat there waiting for the outcome a bit skeptical however when my sales person Brandy (who was also extremely pleasant and helpful during this stressful time) came back with the paperwork Mr. Bacon did what he said and I believe he gave me close to their bottom line price. I was very pleased with the professional and helpful way Bacons furniture handled this and since our home is almost exclusively furnished by Bacons I highly recommend them for all your future furnishing needs.
Linda and Bob Miller

Run away from Bacon's

We ordered a few pieces of furniture and sofas for our dining and living areas. Every single item came damaged. It is a hassle to deal with this store

don't shop here! we ordered a sofa ,2 chairs and a table. when the furniture was delivered the cushions for the chairs where the wrong color and did not match. we reordered and next time the cushions where half the size . upon informing customer service they where abusive towards me and couldn't care less. I informed the manager/owner mr, bacon and he said he personally would follow up and take care of it. the cushions where reordered a third time. when we got them they where still obviously smaller to the eye. upon measuring they are 2 inches short in each dimension. we informed them and mr .bacon . apparently I am now being fussy. we are never getting the correct size or material its been 6 months . we have given up. BEWARE

Please steer clear of this store in Pt. Charlotte. I have had a nightmare experience with them. It all started when I ordered some furniture for our new house in Pt. Charlotte. I bought quite a few pieces (dinning room, bar, server, and couch and chair)

When working with sales person (decorator,ha) my daughter and I chose a material for the couch and a seaparate one for the chair and foot stool. We believed we ordered a sleeper couch. We went over this with the decorator who proceeded to write up the order. We then left the area and returned to NY. I was not present when the furniture was delivered. I informed the store that my brother-in-law would accept delivery.

When I returned this year for Christmas my daughter and I discovered the sleeper couch was not a sleeper. I immediately returned to Bacon's and met with the decorator,

who proceeded to say she did not know how this could have happened, and led me to believe we both must have made this error. Not possible, as I needed a sleeper and had a difficult time finding a couch that was one that we liked. She should have remembered. The decorator met with her superior who then said they would take the couch back, making me feel like they were doing me the favor, and I ordered another couch with a different fabric (as now the origional one was now no longer available) ugh

After having people sleep on the floor (blow up bed) during the holidays, I received my sleeper couch (8 weeks later) The delivery men, when exchanging the couch

proceeded to remove the two pillows I had ordered to match the fabric on my chair and foot stool and left me with two that matched the couch. This was not what I had orderred. I told them to please leave the two pillows that I ordered to match the chair and take the two they had brought with the new couch. Oh my, they would not let me keep them, and told me they had to be returned with the old couch, and they would then try and re-order them... How can anyone make any sense out of that.

I then after all of these errors called the store. There is not any such thing a customer service.. No one would help. I am told the fabric on the pillows is no longer available, and even if it were , I would have to pay for two new ones.. Insult to injury.

I have never had such a bad experience before. There are plenty of other stores in the area who are much more attuned to their customers. This experience has left me with such a misturst and disappointment (that is putting it mildly) with this particular store.

My advice is to stay away...

Albertina 0

Do not special order from this store! I ordered a love seat in early July, received late August, returned early September due to poor quality (it had to be remade on one entire side of the piece) and it's now the end of October and still no love seat. The only information I receive is when I call to ask, absolutely no follow up or follow through by the store manager again unless I call to ask. I suggest you only buy what's on the floor as you can see what you get. You are taking a HUGE chance by special ordering and hoping that you will receive the piece you ordered in perfect condition. If you have to return it, then I hope you are extremely patient. Unfortunately I will never shop here again due to the very negative experience I had with the level of customer service delivered or should I say not delivered.

Nice furniture...huge store. Friendly, not pushy, salespeople.