Consumer Services Of America

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I was contacted by this company and told that I had a $200 deposit with them for a cruise.At first they tried to indicate they were associated with Specialty Travel, where I did pay a package that included a cruise.



They told me this package normally costs $989, but since I already had a $200 deposit with them, it would only be $789. "no way, I'm not paying that. I got out my Specialty Travel folder and started asking questions and they finally admitted they were a different company. They transferred me to several people to convince me.



They finally dropped the price to $489. I agreed and gave them a credit card. I was getting the cruise for my son and he didn't want it. He didn't want to go into the ports on the cruise.



When I got my "welcome package" it was two pages printed on a computer with no mention of a cruise. Also they said it was life time with no expiration. The letters did not say anything about that. I called the "direct line" to Christine, who finally convince me to buy if I had questions.



Only a week later, she no longer worked there. I told them it was causing too much problems in the family and I wanted to cancel. I already suspected this was a scam. They transferred me to a Mr.



Don, a supervisor, who did more hard sell and finally agreed to cancel. A few days later he called and said there was a problem with financial department about my card was reported as unauthorized use. He didn't even remember me. I reminded him I cancelled package.



He did more hard sell and now reduced the package to $298. It was tempting but I was sure this was a scam. I never put a $200 deposit with them. When I told him I was unimpressed with the welcome package, he got nasty and told me that was just a "welcome letter", everything was explained in the e-mail they sent me.



I told him never got an e-mail. He said their records showed one was sent. I asked where it was sent because I never got one,. He just said "to you"?.



I asked what address|. He never answered instead got more nasty;. I told him he was really getting and attitude,. He snapped he was not;.



I told him if I think he is, that's all that mattered?.



He then snapped he was cancelling my package, like he was punishing me/.Bottom line- I believe this is a scam and very glad I cancelled. 17b872d

My co-worker had a vacation package with CSA and came back from his trip raving not just about the amenities but most importantly the price. I had my doubts seeing as the vacation package was $698, but once I spoke to the CSA rep Rob, he cleared all my doubts and told me just to enjoy my trip. Me and my Wife got to Daytona on January 11 and it was the perfect getaway. Thanks CSA