Visit your local Walmart pharmacy for your healthcare needs including prescription drugs, refills, flu-shots & immunizations, eye care, walk-in clinics, and pet meds.
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S
sheree29

01/22/2014

Provided by YPmobile
Inappropriate Pharmacist

I just came from this Walmart located on the corner of Parker and Custer Road in Plano Texas.Yesterday I left a message for my primary care doctor requesting that he fax a refill of Klonopin for me to this walmart pharmacy . I wasn't sure if he had received my message in time, so since I was at an appointment today with my specialist, I asked her if she would write a script for klonopin for me. She wrote the prescription for me with no problem. As I was leaving her office I notice she wrote the prescription for only 14 tablets. Also on my way home, the nurse of my primary care doctor informed me that she faxed over a klonopin refill to this Walmart. Since my specialist wrote a prescription for 14 tablets, I dropped it off at the Walgreens Pharmacy on my way home. I didn't think it would be such a big deal because the prescription written by my primary care doctor was for a quantity of 20 tablets. The prescription written by my specialist was for a quantity of 14 tablets. An hour later I went over to Walmart to pick up the prescription that was faxed by my primary care doctor. When I got to the pharmacist she started talking about the prescription I had at Walgreens. She told me I needed to choose which prescription I'm going to buy. I told her the prescription at Walgreens is up only for 14 tablets. She said "it doesn't matter you can't get the same prescription filled. I informed her that I can have both prescriptions filled I just would have to pay one using my insurance and the other out of pocket. She still tried to argue with me and refused to fill the prescription that was faxed in by my primary care doctor  unless I cancelled the prescription that was at Walgreens. I took out my cell phone to call the pharmacist at Walgreens. She then ran to her phone to contact the pharmacist at Walgreens before I could.  Then I asked her, " do you work for Walmart or Walgreens? "

Her only concern should have been only with the prescription faxed there. Anything else regarding other stores that's not even affiliated with Walmart is none of her business.

She called the pharmacist at Walgreens and told him to pull the prescription I got from my specialist. Then she rang up the prescription that was faxed ( the 20 tablets ) and I paid using my insurance.

Little did she know, I called Walgreens and told the pharmacist that I was going to come by and pick up that prescription I dropped off. When I left Walmart I went straight to Walgreens and got my prescription back. Then I drop the prescription off at Kroger pharmacy. The pharmacist at Kroger had no problem filling the 14 tablet. He wasn't concerned with walmart and Walgreens  pharmacy. He filled it with no argument. I asked him how much will the prescription be with my insurance. I thought at this point he would bring up Walmart and Walgreens like the pharmacist at Walmart did. But he didn't. He looked up the cost for the 14th tablets using my insurance and surprisingly he told me that the prescription will cost me ZERO DOLLARS!

If the pharmacist at Walmart wants to work at Walgreens then she needs to go apply there since she so concerned about my business with them. When I come to Wal Mart pharmacy I shouldn't have to discuss my business with other pharmacies. She had no right to contact Walgreens and try to control what I do. What I purchase from other stores is none of her business. I already eliminated CVS as one of my pharmacies of choice because they stolen half of my adderall prescription. I was supposed to get a quantity of 60 but only got 30 and they refused to fix it. Now I see Walmart is another pharmacy I need to cut ties with. Or at least not do business with this particular Walmart since the girl pharmacist can't mind her own business.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat:
Sun:
Payment method
amex, cash, check, company card, debit, discover, master card, paypal, visa
Categories
Pharmacies, Clinics
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