Plains Animal Hospital

Write a Review570-829-4030

CLOSED NOW - Opens at 8:00am

I like to start by telling u that the days prior to this day in general the cat was perfectly fine, running all over and being her normal self But on the morning of June 3rd, the cat was just layin around, didn't want to move, eat or just be bothered. We new something was wrong! Called all different vets with emergency after there name( probably about 10 different ones. Finally we found Plains Animal Hospital we got them on the phone and we explained the situation as explained early in this review. We asked what it would cost to have our cat Sydney looked at ASAP The female that took the call said and I quote " well it will be $95.00 for the emergency visit and $55.00 for blood work or x-ray so with no other choice, and no more suffering for Sydney we said were on our way there! We arrived there , they took the cat to the back while we filled out paperwork and the check for $150.00 dollars. As were waitn in the room to hear the status of our Sydney. Doc comes out and says they need another $180.00 dollars to do blood work when they lady on the phone told me the $55.00 was for the blood work. We were so distrot and confused. I explained to the doc what was said on the phone to us and kept insisting that the $55.00 goes toward the balance of the blood work and u must have misunderstood her and I said No if this conversation was recorded we would know exactly what was said So after we scrapped up the $150.00 dollars just to get her to be seen and what I thought was to be saved! As much as I argued that the conversion on the phone and the payment I had just made should have saved our cat. The way the doctor was so persistent on extra $180.00 instead of saving our Sydney we felt bullied and trapped there with no more money than what we had given them she through out the " well u can have her out to sleep" This kitten wasn't even a year old. It was one of the worst days we had in our lives and the shortest life of a cat I have ever had! It was the worst experience we have ever had at a place that is supposed to care for animals but was only worried about the MONEY. So with no other choice, and didn't want Sydney to suffer, she was put to sleep. We were told to wait outside near a side door for like 45 mins to carry our kitten home in a BAG. So if u if u have a bottemless checking acct. and can't hear on the phone. There waitin for u to bring your beloved pet!!