Welcome to Pool City, your family fun superstore. We work hard to bring you the best brands at the lowest prices. We have everything you need to have more fun at home. Above ground pools, pool supplies & chemicals, patio furniture, umbrellas, retractable awnings, Weber grills, hot tubs, hot tub & spa chemicals, pool tables, home theater seats, bars & bar stools... the list goes on and on.

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Reviews

TS
Tammy S.

09/13/2014

Provided by YP.com

I have been a pool person for many years but recently we decided to join the Hot Tub Club. As with any major financial purchase i did months and months of research. I spoke to so many sales people I could not keep all the deals straight in my head. There are so many aspects to consider since once you sign on the dotted line you own something almost as expensive as a small vehicle and with you ( if you choose correctly) for many years to come. That's where McKnight Rd Pool City manager Adam AKA The Hot Tub Guy comes in . I found him to be very knowledgeable about all of the hot tub products. He never pushed me one way or another he simple told me facts pros and cons about each of the many variety of hot tubs. I deal with people daily and I can smell a scam or sales pitch coming...Adam did not have angle. I'm sure he enjoys making the sale but what I got from him was his passion to make sure I /the customer understood what I was buying. His focus was to do everything in his power to ensure I would be totally satisfied with my hot tub for years to come. I literaly spoke with him for hours and I never felt rushed , no question was to small. Trust me when I say, I am not an easy customer when it comes to spending big money...money period. I ended up with a Sundance780 series and I am absolutely thrilled. I found Adam to be a person of integrity, he was honest and a down to earth kind of guy which in this day and age, tuff to come across. A few days ago I had a minor issue with a cap on one of my hot tub hoses not being screwed on tightly. I called Adam who again was a man of his word and put me in touch with Customer Service. My repair person was Jim and he was also great and knowledgeable. My issue was taken care of ASAP which is just what Adam said would occur if, I had an issue with the Hot Tub after it was installed.

ER
Eric R.

09/11/2014

Provided by YPmobile
Great product at a great price

I purchased an above ground pool several years ago which we love. I returned in July a year ago and purchased a Chelsea hot tub. I did my research and Rob helped me the rest of the way with providing great sales guidance. I referred a friend to Rob for a hot tub who also referred a friend of his. So 3 hot tubs proves it's a great product and a great place to buy. Thanks Rob and pool city.

JC
James C.

09/08/2014

Provided by YP.com

We also recently ( July 2014) purchased our first above ground pool from Pool City on McKnight rd. The staff made this experience as painless as possible! We had competitor quotes and they were able to not only match, but exceed in quality the equipment in the pool package. They took time with us to educate us on pool 101 things like chemicals, testing, what to look for and how to treat. We were just recently in for pool closure supplies and couldn't say enough good things about the team at pool city!

A
anissa.dailey

07/06/2014

Provided by YPmobile
hot tub

We recently purchased a hot tub from Adam. We had The Best customer service ever. He was able to answer every question we had before and after the purchase. We still go back now a year later and he remembers us by name and knows exactly what hot tub we bought. He's still answering questions we have. I'm so glad we went with pool city. Best prices best customer service best people!

TR
Tamara R.

06/22/2014

Provided by YP.com

I purchased an above ground pool last year from Robert and his assistance throughout the summer was fantastic. Every phone call or frantic trip into the store with a question was met with professionalism. I walked into the store yesterday and was glad to see that he was right there ready to help me with my many questions I had. Thanks for knowledgeable managers (Robert)

LG
Lucas G.

06/04/2014

Provided by YP.com

I just purchased my second above ground pool from Pool City on McKnight Road.My first one lasted 15 years.I purchased my package from Rob,he was very helpful and knowledgeable about his products.The instalation went well with no hidden costs.I am happy with my pool and the purchase was a positive experience.

JO
James O.

06/03/2014

Provided by YP.com

I have purchased an above ground pool ,and a Jacuzzi hot tub from Pool City .Adam has been not only a excellent sales man but I also consider him a friend. I buy all my pool Chemicals and hot tub needs only from Pool City Due to Adam's knowledge of all the great items Pool City carries .Thank You

DT
Debbie T.

06/01/2014

Provided by YP.com

We came to Pool City on McKnight Rd. looking for a new filter for our pool. Adam has helped us recently with a solar heater and other items in the past. We knew he would be very knowledgable about the filter. He was super friendly as usual. My husband always deals with Adam. His customer service is outstanding!

MP
M P.

05/28/2014

Provided by YP.com

We bought great looking, quality furniture for our front porch. Adam was able to steer us through to a perfect set and was honest about competitor products and pricing (I checked!). Honest sales, and a great product. I would recommend anyone check Pool City if looking for porch/patio furnishings.

JG
Jamie G.

05/21/2014

Provided by YP.com

Just Bought a patio set from Rob at pool city on McKnight rd and the whole experience was great. He helped us find the right fit for our family's needs and gave us time to think with out smothering us with sales pitches. I would recommend this store!!!

AS
Al S.

05/21/2014

Provided by YP.com

We love our new pool! My husband and I stopped at the North Hills store to simply look one Saturday afternoon but thanks to Adam with his polite manners and product knowledge we never looked elsewhere. It was our pleasure dealing with Adam we appreciate all the help he gave us in our decision making and now we have our pool in before Memorial Day! Looking forward to summer, backyard poolside.

HD
Heather D.

05/19/2014

Provided by YP.com

It was a positive experience deciding on an above ground pool from Pool City McKnight Road. The sales rep Rob was very knowledgable and helpful in explaining all of our options and in the selection process. He was also available throughout the installation process and beyond to answer all of my questions as a new pool owner! I would definitely recommend visiting Pool City McKnight Road if you are in the market for a new pool.

L
leighangelina

05/17/2014

Provided by YPmobile
Just purchased our pool at Pool City on McKnight Rd. Leigh H

We just purchased an oval above ground pool from Pool City on McKnight Rd. Our sales rep was Adam who was very helpful in our decision making. Even though we got there a little late he stayed with us until we were satisfied with our selection. Thank you Adam for all your help we can't wait to get our summer started!!

SW
Sheleta W.

05/08/2014

Provided by YP.com

My spouse and I are REALLY enjoying the hot tub and gazebo we purchased from pool City on McKnight Rd. Rob, sales manager, was amazing to work with and has been very helpful with assisting us, throughout the purchase and the first several months of installation/usage. We willd efinitely return for patio furniture this summer!

05/02/2014

Provided by YP.com
We are loving the hot tub we ...

We are loving the hot tub we recently purchased from Rob at Pool City on McKnight Road. Having never had one before, we had lots of questions before we made our purchase. Rob took the time to answer each and every one. He was very easy to work with and the entire process went quite smoothly, including the crane that was necessary to lift the hot tub up onto our deck. On a related note, I had a maintenance question for which I needed to talk to their customer service center. The girl I spoke with knew exactly what I was talking about and my issue was promptly resolved. Would definitely recommend Rob and Pool City to anyone even considering purchasing a hot tub!

RL
Ron L.

04/24/2014

Provided by YP.com

I recently purchased a hot tub and gazebo from Pool City on McKnight Road. From sales to delivery and set up, the Pool City team provided excellent and personalized customer service. Adam Woodfill, Manager, and his team have been nothing less than professional. I am throughly enjoying the results of the products they represent and professionalism they provide. Bravo! 5 star rating!

MW
Marie W.

04/23/2014

Provided by YP.com
I purchased my Weber grill fro...

I purchased my Weber grill from Adam at Pool City. Great salesman and a great experience! Will definitely be back!

DM
Dawn M.

04/23/2014

Provided by YP.com
I purchased a retractable awni...

I purchased a retractable awning for my deck from Adam at Pool City and had a wonderful experience from start to finish. The sales associate was well informed about the product, helping me in my decision making process. The installers were professional and were able to troubleshoot the installation on my 100+ year old house. I look forward to enjoying this awning for many years to come.

CS
Chris S.

04/20/2014

Provided by YP.com

I never owned a pool and was uneducated and worried about maintaining it. While other places tried to just sell me a pool, Pool city took the time to address my concerns and educate me. I have a 21' oval pool that takes 10-15 minutes a week to maintain

JC
Joanna C.

04/20/2014

Provided by YP.com

The experience of purchasing our hot tub and gazebo from Pool City's McKnight Road store is one to be shared. Our salesperson (Rob) helped us with making the right decision for our space. He double checked measurements and followed up to make sure all went smoothly with the delivery and installation. The installers were speedy and thoughtful. Bringing the hot tub down a hill into a narrow back yard was a challenge and they handled the merchandise and the land as if it were their own. We will never forget this experience and will continue to return to Pool City for all of our back yard needs.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat:
Sun:
Services/Products
Dentists
Brands
patio
Location
The Ross Shops
Categories
Swimming Pool Equipment & Supplies, Spas & Hot Tubs, Swimming Pool Construction
Other Information

Wheelchair Accessible: Yes

Services: Dentists

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