Christie, William, MD

Write a Review412-782-0400

Unprofessional. Poor communication. I had a terrible experience at Dr. Christie's surgery unit. I was to have a cataract removed this morning at 6:15. I checked into the eye surgery unit in Cranberry Twp., Pa on time. I had my copay taken via credit card then was escorted to the surgery waiting area which resembles an assembly line and has little privacy. I was questioned about detailed matters and was asked about using prescribed eye drops. What eye drops? I never received a script for anything at my initial exam way back in August. Nor was it mentioned on recent pre-surgery calls from his office. The focus of those calls was more about $$$. The nurse then went to Dr. Christie to inform him I hadn't used the pre-op eye drops. He walked over to me, and confronted me ... rudely ... on why I didn't use the eye drops. I informed him I knew nothing about them. He rudely told me it was in the packet given to me in August. I said, "No scripts were in my packet'. He got angry at that point and states, "This surgery is cancelled!!". However, the nurse just continued on prepping me. This confused me but I thought, maybe she knows something I don't. For instance, this is his routine early morning rant. She started an IV. Another lady comes in and asks where the check for $3745 is? What? I was putting this on Care Credit. She says they know nothing about that. THEY INTRODUCED CARE CREDIT TO ME! I would never have brought a check with me. I would have put it on my Capital One for points. I was totally confused because the person who called me from their office about money said I was "Good to go" but needed a copay. In the meantime, my nurse seems to be oblivious to the matter and continues to prep me and ask medical questions. She wasn't warm either. A few minutes later, another nurse comes over and removes my IV stating the Dr. Christie has again cancelled my surgery. Maybe more to do with no check than not using eye drops which were not prescribed. Horrible! Very poor! Done!